Wine Enthusiast Silent 32 Bottle Dual Zone Touchscreen Wine Refrigerator


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  • Two zones for storage and service!
  • The Wine Enthusiast 32 Bottle Dual Zone Touchscreen Wine Refrigerator is thermoelectric, energy-efficient and CFC-free.
  • Protects the taste of your reds and whites with updated, virtually silent cooling technology in 2 zones.
  • 32-bottle capacity: Two 16-bottle zones (based upon standard Bordeaux sized bottles)
  • Top zone adjustable temperature range of 54-66°F provides ideal storing conditions for reds and whites. Bottom zone adjustable temperature range of 46-66°F provides ideal storing conditions for reds and whites, and optimum serving conditions for most whites
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Item # 272 03 32
Questions & Answers

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Browse 91 questions Browse 91 questions and 148 answers
Is there a way to change the setting from Celsius to Fahrenheit?
patsy on Jul 31, 2014
BEST ANSWER: Yes, please call WIne Enthusiast Tech support to talk you thru this.
Can the metal shelves be replaced with wooden shelves? As I understand, having metal shelves can create cold spots in the wine bottle. If the shelves can be replaced with wooden ones, what do you suggest?
Amy on Feb 21, 2015
BEST ANSWER: This unit comes only with chrome shelves. We have not had any issues or problems with storing wine on metal shelving.
Can the depth of the shelving fit a bottle that is 13 inches tall?
Marisa A on Jul 30, 2015
BEST ANSWER: Yes it can. I have had no problem fitting any length or size bottles. Sometimes if I put a few which have larger barrels, like champagne, Pinot Noir or Chardonnay, I can simply turn one of them backwards so they fit side by side
I want to install this in a custom, built-in cabinet. How much room would I need to vent it properly? I'm a $15-$20 a bottle wine consumer, so I'm just looking for a decent cooler that will look cool and work well. But I don't want to shorten the life span by not having it free standing.
Tracy M on Mar 9, 2016
BEST ANSWER: Don't know. You would likely need to contact manufacturer for appropriate cabinet dimensions.
how to remove shelving?
Edward J on Nov 10, 2015
BEST ANSWER: Shelves are removed by simply pulling them out of the unit. No tools required.
what is the electrical power consumption?
Load profile if any.
Dothan on Nov 21, 2013
BEST ANSWER: Minuscule. I never even noticed any difference in our kwh usage after purchasing this Wine refrigerator.
Hello, i bought this product and so far I have just one problem. The cooler makes so much noise. And because it's called silent I'm a little suspicious that something is not alright. Anyone experienced something like that?
moroglolz on Jul 30, 2015
BEST ANSWER: Hi - I've had mine for over a year now and it is silent. Perhaps you need to make certain it's level - that makes a big difference in fan noise. Also, check that the shelving is in correctly and seated in the notches in back. If this doesn't solve the problem, you should try to ascertain whether it's a fan noise or the motor and contact service. My unit is totally silent except for once in a great while it whirs and then stops.
Hello. I would like to purchase this item, but would like to know if I can place something in the top of the fridge. Nothing that will enclose it at all. Something like a wooden wine glass holder or an automatic coffee maker. Can you tell me what the weight capacity on top of the fridge is please? Thanks for your help.
Regal15 on Sep 6, 2015
BEST ANSWER: Hello, Wine Enthusiast sent me an e-mail to try to answer this question. I own this fridge, and don't know the actual weight capacity, but we store other bottle of liquor (a couple of whiskeys and usually a six pack of beer) on it without worrying. The fridge is quite sturdy, and could easily handle an automatic coffee maker. Hope this helps. Good luck, we really like our fridge and have been happy with the purchase
can I put the 32 bottle wine refrigerator in a bedroom closet?
St Eve on Aug 13, 2015
BEST ANSWER: Hello Steve,
It really depends on how large the closet is and how warm it gets.
If it is less than 77 degrees and has sufficient space for proper air flow all around than possibly.
You may also want to have a louvered door for the closet.
Feel free to give one of our Wine Cellar Specialists a call to discuss @ 1-800-356-8466.

Thank you.
Is the lower half tall enough that if I remove all the shelves, I can stand bottles in the bottom instead?
csktx on Feb 10, 2016
BEST ANSWER: It appears so. But I am not sure. I lay my long bottles sideways.
There is water, presumably condensation, puddling up on the bottom shelf?
I cannot get the temperature to adjust, it just beeps at me.
alex k on Aug 24, 2018
BEST ANSWER: I have not had that issue. That said, I have the wine cooler in a cool location and not subject to high intensity sunlight. It’s in my basement that runs cool. I also have low humidity and a humidifier running. Try a different location.
Can you take the shelves out to store can's upright?
Michael on Apr 11, 2018
BEST ANSWER: Yes, the shelves are removable. But you would probably want to leave some in for your cans. And the shelves have curved parts to cradle wine bottles and so would not be ideal for stacking cans. The shelves (again, removable) are not flat like in a refrigerator.
Had my wine fridge for about one year now and it starts to make a loud noise every few days and this requires that I switch off and leave. Sound is very loud and would wake you up at night.?
Chris L on Aug 29, 2015
BEST ANSWER: Chris: not sure if Wine Enthusiasts responded to this or fixed this problem for you. I've had mine one n a half years. Still love it. Right outside my bedrooms in lower level of house n I don't hear it. My only complaint is sometimes the toggle arrows don't work for going down on temp. For some reason it climbs.
How long does this cooler last? And is there any specific maintenance required after a few years (i.e., changing the fan or filters)?
Dave b on Feb 20, 2019
BEST ANSWER: I have had my cooler for about a year and a half. I have not had any problems. I haven’t had any maintenance issues, but I do not have any pets, or small children at home. I love the cooler and would definitely buy it again.
My dual wine cooler seems to be very cold. I placed my red in the bottom area @ 75 and the thermometer I placed to see if it is right is at 36. How can I increase the temp?
Elizabeth on Aug 7, 2018
BEST ANSWER: The bottom is for the whites and the top is for reds. The bottom has a lower temperature range since generally you want your whites chilled. I set the bottom at 50 degrees and the top at 60 degrees. This has worked well for me.
The temperature on the bottom half of wine cooler stays at 72 degrees even after I lower it to 46 degrees. Why won't it go cooler? Anyone else experience this?
debbie b on Jul 5, 2018
BEST ANSWER: Thank you for your question. Please call Wine Enthusiast at 800.648.6058 and choose option 2 to be connected to our technical department.
How to set temperture on 18 bottle 2 tumperture refrigerator?
B C on Jun 7, 2018
BEST ANSWER: I found the recommended temps online and what goes on top and what goes on the bottom. Believe whites on top and reds on the bottom.
On the left side of the panel it says Lo. We can’t seem to do anything to change it. What recommendations do you have?
Michelle K on Mar 26, 2018
BEST ANSWER: Thank you for your question. Please call Wine Enthusiast at 800.648.6058 and choose option 2 to be connected to our technical department.
how heavy is it?
Joseph D on Oct 14, 2017
BEST ANSWER: Isn’t that spec supplied by the mfr? I had no trouble moving it to where it is, and I was 73 when I got it.
Can you change shelves to store bottles upright?
Dan M on Apr 14, 2016
BEST ANSWER: All of the shelves slide out so yes, this would work.
What is the relative humidity for this cooler set at 66 degrees and ambient temperature of 72degrees?
Rayjonz on Mar 8, 2016
BEST ANSWER: No reference , my refrigerator is never set above 60 decrees ..
Is there a owners manual with this unit?
Allen S on Dec 3, 2015
BEST ANSWER: Yes there is. I have also emailed Wine Enthusiast a question and received a quick response.
Two questions:
1) Will this cooler accommodate magnums?
2) What is the net weight of the unit?
Chris on Jun 10, 2015
BEST ANSWER: This cooler will only accommodate magnums if you remove all the shelving. It weighs appx 50 lbs.
Could the unit's power cord be plugged into a short, heavy duty power cord, which in turn would be plugged into the wall socket? Also, what is the length of the power cord of the unit?
Archie on Aug 4, 2014
BEST ANSWER: Yes you can use a heavy duty power cord. The cord is approx 5ft
The description for this product says it's stainless but the photo looks as though it's black. Can you confirm whether the cabinet is stainless or black?
Jim on Jun 20, 2014
It is mostly black with a stainless steel trim on the left and right of the door itself.
Thank you
What is the noise rating in db?
Eric on Jun 8, 2014
BEST ANSWER: The noise rating is 30 decibels.
Does the temperature display indicate "Set Point" or actual temperature of the Zone?
Pete on Oct 13, 2013
BEST ANSWER: Once you set the temperature it will read the actual temperature
Can this unit be placed behind a door in a pantry closet?
I can provide a vent screen on the door of closet.
Ira on Jul 5, 2013
BEST ANSWER: Yes and No. This wine cooler is not meant to be used in an enclosed area because it needs a vent to an open area. Since you are putting in a vent, there shouldn't be a problem with putting it behind a door in the pantry.
Notwithstanding the warning about mounting this unit in a cabinet, I wonder how much risk there is to using the unit in a slide in opening under a counter-top that would have at least an inch of clearance on each side, several inches of clearance at the rear and an inch of clearance on top?
Dan on Mar 11, 2013
BEST ANSWER: Thank you for your inquiry. As this unit is NOT designed to be built in, if one must recess or build in, we recomend at least 4" all the way around the unit. If you have any further questions, feel free to reach out to us at 800 356 8466. Thank you again.
Are there any concerns re: placing this unit on a hardwood floor in my dining room (ie. moisture leakage issues)?
mew on Dec 15, 2012
BEST ANSWER: Thank you for your question, there will be no issue with the 32 bottle wine cellar on hardwood or any type of flooring. These units do not have any waterlines that can cause an issue.
Customer Reviews

4.2 / 5.0
274 Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Definitely as advertized
Setup was fairly easy (the hardest part was leveling it on our crooked floor!), and it took overnight to come down to the temps we set it out.

I suppose it's not technically "silent" but when it's actively cooling all you get is the gentlest whirring sound that you can't hear from more than a few feet away. It's far quieter than every other appliance or electronic thing we have in the house!

We were actually concerned about the temp, since the manual says that it's designed to reach the coolest temperatures when the ambient temperature is 60-65 degrees. In the summer our house stays around 75, and we haven't had any trouble keeping the zones at 50 and 58 degrees, respectively.

We had almost purchased with the next smaller version of this, but went with this one purely for aesthetic reasons (this one's size fit better with the scale of our other furniture in the room). And we're glad we did because we had to remove several shelves to fit larger pinot and champagne bottles, so it really doesn't fit the full 32...
July 28, 2011
A Really Nice Buy
I have had this unit for about 10 months now and couldn't be more pleased with the value. Quiet and dependable, the unit can take a full load of room temperature bottles and have them reach the target temperatures in relatively short order; think 6-7 hours rather than overnight. When you add 4 or 5 bottles at a time the unit doesn't even take notice, it just purrs along. I had read the reviews that focused on how noisey the unit was and was concerned because the plan was to set it up in the dining room. Turns out I can't tell when it's actually running because it is so quiet. I think the other reviewers who experience so loud a noise that it is annoying may have gotten a unit that was dropped or damamged in transit. Mine came through like a charm. If there is an issue that annoys me it is the engineering of the unit and the internal space. I'm pretty comfortable that an inch of extra height and width would have gone a long way to making this an exceptional unit. As it is, even with standard bottles, it is a very tight squeeze to get 32 bottles into the unit. It may be space issues or the engineering of the shelving but about half my shelves result in a really tight fit. Sufficiently tight that a little muscle and a lot of care are needed to fit in the bottles. I really don't like the scratched bottles that can result. I've also discovered that I would prefer two doors over one but maybe that's really picky.
October 26, 2012
Door Problems....
I read reviews of this fridge and its door issues, and thought they would not happen to me. I thought they were isolated and had surely resolved them.

Well, they are not resolved. I received my fridge, carefully unpacked it, and voila... door came off...

This review stands incomplete, however, as I have asked Wine Enthusiast to solve the issue. If they solve it quickly and efficiently, I will be glad to update my review accordingly...

Come on customer service!!!
October 15, 2013
A great refrigerator with a rocky start
We originally purchased this on 11/26/11. It was a new refrigerator they were offering and we had to wait until December when they shipped out the first ones. Love the unit, it is the perfect size for us. It looks nice and is fairly quiet. You have 18 bottle shelving in red and white compartments both. It could have been a little wider to accommodate the larger bottles such as champagne. You can still fit them if you take out the bottom shelf and just lay them on the bottom of the unit in that section. Now it is March of 2012 and we are on our 3rd unit. They seem to have had a problem with the temperature board on the first shipment. My first 2 units had the same problem with the electronics. I waited to call back until February hoping they would have a new shipment in and they would have fixed the problem. Success with the wait. I had to wait for my 3rd unit to be shipped until they got new ones in stock. We have now had the 3rd unit for approx 2 weeks and so far no problem. The problem with the electronics board on the first 2 showed up immediately. I will add comments in the future should anything arise. I do love this unit, the size, the look, the way it works. It keeps the temperature perfect for both red and white in each zone.
March 28, 2012
Excellent unit (so far)
Wine fridges in general are notoriously the problem children of anyone's appliance ranks. However, I've been pleased to this point with the 32 bottle dual zone fridge. It's better looking than in the picture, keeps my wines at the right temperature (I checked with a digital thermometer), and is silent as far as I can tell.
July 13, 2011
Nice and quiet
We wanted a small wine fridge for the corner of our kitchen and this fits the bill! Just make sure you allow space behind it for air circulation since it can't be placed under a counter. But it's good looking enough to be out in the open. So far, temperatures have remained constant and it's very quiet, as described. We agree with other reviewers that it won't fit larger bottles so you may get less storage. However, for standard sizes it is perfect.
November 16, 2011
Decent cooler for the price
This cooler isn't the best thing out there but it's not bad either for what it costs. Mine is in my basement with an ambient temperature of about 65. I have both compartments set to 56 but it keeps them a degree or two cooler than that (I have a digital thermometer/hygrometer inside) which reads 54-55. Right now they are both set to 56 but the top is 54 and the bottom is 55; the cooler is about 5 bottles shy of being full. Humidity remains around 70% inside so no worries about the corks drying out and I didn't notice any vibrations.
November 11, 2011
Good wine fridge
So far so good, we received the wine fridge about a month ago. I set the desired temps and waited 24 hours before filling with wine. I only had one Pinot Noir bottle that did not fit. We drink more red than white so in lower half I removed a shelf to allow for two champagne bottles. It's exactly what we were looking for. Placed in our eat in kitchen and looks great.
November 17, 2011
Delivers as promised!
This is our first wine fridge purchase and I am glad we got a dual zone. However, we are unable to get the top (red wine) zone above 61 degrees, no matter where we set the thermostat. The whites stay perfectly chilled below and I suspect it is because we have more whites than reds in the fridge. Other than that, we love it. It is sleek, quiet and looks great in our dining room. Haven't had an energy bill yet, so cannot comment on the energy use.
November 4, 2011
Just received but love it so far!
Dual zone works great - contemporary stylish design, quiet, just wish shelves had a little more space in-between. We scrape the bottles as we pull them out to drink.
September 6, 2011