Standard shipping rates apply for orders shipped to the 48 contiguous US states (Additional charges apply for orders shipped to Hawaii and Alaska). For expedited orders to Alaska or Hawaii and all orders shipped to Puerto Rico or islands off the US (i.e. Martha's Vineyard, Kiawah Island, etc.), APO/FPO addresses and international locations, please call 914.345.9463 for current rates. Sorry, we cannot ship items to a P.O. box.
For UPS 2-Day Air or Next Day Air orders greater than $250, you can also call us at 800.356.8466 for alternative rates.
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I wanted to return the item before I received it but UPS left it on my door. The Customer Service rep through Wine enthusiast recommended I refuse the item when it was delivered but I never got that opportunity. The shipping expenses outweigh the hassle of returning it. It cost about 110 but shipping roundtrip is 60 so it's not worth the expenditure and time to return online. I ended up buying another one online through a site that was cheaper and more authentic, and free shipping. I wouldn't use wine enthusiast again if for no other reason that the overpriced shipping. Etsy and Amazon are mostly free.
I called to cancel the order two days after purchase. I was told I would have to pay for return shipping and more shipping for a new one. I had meant to order the personalized one and realized after the purchase was complete that it was wrong. It would cost over $60 just in shipping to acquire the product. I was advised to refuse the package when it was delivered by the wine enthusiast rep but never got that opportunity because it was left on my front door. Im just glad it wasn't stolen. Needless to stay I wont be getting another one because Im kind stuck with this one due to shipping expenses.
Added this to the center of a fairly large table in my wine room. It has made entertaining much easier. Guests don't have to reach, or pass bottles, and can easily help themselves during a wine tasting and/or dinner.
I use this sturdy lazy susan in my small art studio. It can hold 47# and still spin around. Like a divided stage set, I can have two still life set-ups going on at once. So as one painting is drying for example, I can turn the susan and work on another.
Right now, this is sitting on my kitchen island, displaying plants. Eventually, when I'm not so in love with having it right under my nose all day, I'll most likely put it on the kitchen table w/ condiments, utensils, etc. For now, I just love the way it fits in so well with my decor!
Bought this for my mother for Christmas after she requested a similar item... I scoured the internet for something like this, and there are tons at varying quality and prices. Was so glad I went with this one because it looks beautiful and seems very well made - totally worth the money.
This will be used as our wedding cake stand. It's the small details that make events special and memorable. After, we plan on setting this atop of our kitchen table and using it for years of family meals & events. The materials and craftsmanship are excellent. The photo doesn't do it justice! I recommend this to anyone looking for that small detail that ties a space together.
This product is very heavy, very sturdy, has a bit more rustic look and has a much darker stain than is showed in the photo. I read another review that said that about the stain, which is why I ordered it - I needed something to match our dark cherry wood bar stain and it was perfect. I believe it is freshly stained upon ordering, for that new, fresh stain smell was very apparent upon opening the box. This item turns very smoothly on a perfectly flat surface. If you need to use it on a surface with a table cloth or something not perfectly flat, just put a magazine underneath it to raise it up about 1/16" or for a more permanent fix I stuck a few of those small, soft pad things we put on the bottom of our chair legs (so that the chair legs don't scratch the hardwood floors in our kitchen). A pack of those cost only a couple of dollars at any hardware store. Very solid product. I can lift it, but an elderly person probably would not feel comfortable moving it around.
It's a really cool piece especially when able to use on my deck out side, I find I'm especially cautious using it on my oak dining set as this piece is very heavy and could easily scratch or dent other wood or metal tables. I also find it difficult to store because of the size and you do need two hands to pick it up or move it. I was able to sew up a padded storage bag made from a moving blanket and attached a heavy duty handle and slide it in an area between the wall and pantry, the bag protects the wall and floor and easy to get at. Also, the personalized ones come w/word "Vineyards" on it, can't have it removed.
I bought this as a gift to myself and was very excited to receive it. I entertain frequently and always do several cheese platters so I thought this would be perfect to enhance my presentation. When I opened the box I was so disappointed. The item is heavily stained and not a pleasant color at all. It is a very dark red/brown and looks nothing like the picture! I was expecting a nice warm rustic brown as shown. The top is formed with two planks that don't line up so there is a height difference that will prohibit plates from resting flat. Additionally, my piece has 5 knots in it. I was expecting there to be irregularties but this appears to have been assembled without any regard for the artistic piece it is. [...] I had seen some other types of wine barrel tops while on a wine trip to Paso Robles but wanted a raised one so I held out for this. I wish I had bought the other type now.
I knew it would smell varnish when it arrived but I thought after a month outside it would be odor free. It is not! The pieces of barrel don't fit well together. I had expected one flat piece of wood. There are 4 pieces glued together unevenly. I'll think twice before buying anything else.
Lots of negatives. This item is built AFTER you order it so expect to wait weeks for it. They don't tell you that when you order it. So upon receipt expect a strong odor from the finish on this item. VERY strong. We aired them out for days before we could even stand leaving them inside. Also, be very careful when you grab these large and heavy items (I ordered 2 of them). They are very rustic and I cut my finger when I misplaced my hand while grabbing one from the bottom. And so, if you can afford to wait weeks for your order, can afford to significantly air them out and understand these are not cutting boards nor can you put food directly on them buy them. They are large, beautiful and despite the cost very much worth it.
We never charge your credit card until your product ships*
Orders for this item are filled on a first come, first serve basis
It's easy to cancel your order if it hasn't shipped
You can call us for more info at 800.356.8466, 7 days a week
Currently, the estimated time of arrival is unknown. We are waiting for our supplier to provide us with an expected ship date. We will update our ship date with an actual date as soon as we have accurate information from our supplier.
You may cancel an order at any time prior to shipment, at no additional cost, by calling 800.648.6058, or by sending an email to custserv@WineEnthusiast.net.
*Although we do authorize your credit card for available funds upon purchase, the authorization falls off within a matter of days. Rest assured your credit card is not actually charged until your order is shipped.
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