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Browse 6 questions
Browse 6 questions
and 10 answers
The write up on the fusion glasses states that they are "dishwasher safe, they never cloud or dull." I am skeptical. Virtually every glass I own has clouded from being washed in a dishwasher. I have tried all different brands of soap, and even had a water softener installed, all to no avail. Will your ten year replacement policy cover the Fusion glasses if they cloud from being washed in the dishwasher?
on Feb 13, 2015
BEST ANSWER:Thank you for your question, the Fusion warranty only covers the breakage of the glassware only and offers the replacement for each broken glass within the 10yrs.
I love the weight, design however for a glass that wasnt suppose to break easily, I had one broken upon arrival and one later break just by tapping it lightly to another glass. I feel they are more fragile than a normal glass yet they are advertised as break-resistant glassware! 2 out of 12 is not a good report! Thats to bad because i really like them and wanted to buy more!
I ordered 4 Red and 4 White glasses. Two red and one white had warped bases. I received the replacements and one of the reds is slightly warped. I would not recomend these glasses. On a good note, Wine Enthusiast was very promt at getting me the replacement glasses. This particular purchase will not discourage me from further purcahses from Wine Enthusiast.
Use every day; always wash in dishwasher. So thick and sturdy don't think it will break easily. Very big/tall, so holds large serving. Almost too tall for our wine glass rack---sits on bottom of shelf. Very practical.
Over the years, my husband and I have somehow broken every beautiful and pricey set of wine glasses we've ever had. We're down to partial sets only (sadly). I decided to try these and LOVE them! In the many months we've used them (and we use them nearly every day), ALL of them are intact! Not just durable, also beautiful and elegant. They don't feel like they're "unbreakable". Back to buy Pino Grigio set.
This glass appears to be very durable and so far has not let me down. It took quite the spill having been knocked off my coffee table and onto my hardwood floor (while filled with wine). Upon its contact with the hardwood it remained unscathed.
My husband wanted good quality, red wine glasses that weren't overly expensive. Fusion Classic red wine glasses are perfect for him - quality, fine tone to the glass, the shape allowing the wine bouquet to be well represented.
I turned around and knocked one (hard) off a nightstand. From a height of 30 inches and a distance of 5 feet, I watched in slow motion expecting to hear a dreaded shatter. Instead, I witnessed no less than 4 end-over-end bounces before coming to rest - INTACT! Lets just say another name brand costing about twice as much would have never survived. An unexpected marriage of decadence and strong.
My delivery was prompt and the packaging very safe while environmentally friendly. Only one comment; I never received a confirmation of my order so had to call to check on its status. Upside; the phone guy was really helpful and knew his stuff.
We entertain around our swimming pool and with these glasses we don't have to worry so much about them breaking (and then us having to empty the pool to clean out the glass). We tried plastic glasses first, but these glasses really do allow people to enjoy the wine!
Bought set of 4. Beautiful glasses. I don't think they break any easier than others and with the warranty we can always get replacement. Too date we have broken 4. Customer service is great! Replacement arrives promptly.
These glasses are the perfect size, weight and height for cabernet. Taller than this would be vulnerable to knock overs when reaching across the table or for hors d'oeuvres or dinner sides. Impressively... when I tripped on stone steps with glass in hand and it broke on landing (nothing could have survived that test!)… Wine Enthusiast replaced without charge, even though I felt it was my fault and told them so. Great glasses and great Company! Bob
Break resistant? Yes, take it from a clumsy guy...
Break resistant? Yes -- these do resist my attempts to break them.
Break proof? No - I have dropped one on a composite wood floor and it broke. It was a 9 out of 10 drop. I'm not completely surprised it broke.
Chipping? Yes - I don't know just how, but I chipped the rim of one of these. Did not break -- just chipped. I tried to salvage it with a small propane blow torch... it worke beautifully. It's now my go-to glass.
I love this product! (I really don't enjoy my reputation for being able to unexpectedly break things... :-) )
I love these glasses for the size and feel. They are elegant. They are much more resilient than other Crystal glasses, although don't expect them to be shatter proof. They can still break but sturdier than regular crystal and more elegant than glass (in cheaper wine glasses).
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Orders for this item are filled on a first come, first serve basis
It's easy to cancel your order if it hasn't shipped
You can call us for more info at 800.356.8466, 7 days a week
Currently, the estimated time of arrival is unknown. We are waiting for our supplier to provide us with an expected ship date. We will update our ship date with an actual date as soon as we have accurate information from our supplier.
You may cancel an order at any time prior to shipment, at no additional cost, by calling 800.648.6058, or by sending an email to custserv@WineEnthusiast.net.
*Although we do authorize your credit card for available funds upon purchase, the authorization falls off within a matter of days. Rest assured your credit card is not actually charged until your order is shipped.
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