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Career Opportunities

Come Grow With Us!

Wine Enthusiast Companies is the ultimate source of innovation and information around wine. Our mission is to facilitate delicious moments around the wine lifestyle. The company is comprised of:

Wine Enthusiast Commerce (WineEnthusiast.com) the premiere online destination for wine storage products and accessories.

Wine Enthusiast Media (Winemag.com) the world’s leading print publication and online destination for wine and food content, with over 25,000 wines rated and reviewed per year.

WineExpress.com (WineExpress.com), a curated wine sales retail site featuring wines from around the globe.

All three groups combined are a driving force in the wine/spirits industry and B to B/B to C marketplaces. Our products and content excite, satisfy, enrich, entertain and inspire wine lovers of all levels, from novice to expert.

We have a unique opportunity for a motivated and entrepreneurial professional to join our team. Come grow with us!

We offer a team-oriented, customer driven environment with competitive starting salaries, company incentives and comprehensive benefits packages.

If you are interested in joining our team, please send a letter of intent and or your résumé to our Human Resources Department at hrjobs@wineenthusiast.net.

Available Positions:

Wine Enthusiast Corporate Core Values:

  • Respect, Trust, Support, Growth
    • We have faith in our employees’ abilities and our leaders offer clear and consistent paths to success via education and mentorship.
    • We believe that opinions at all levels have merit and importance.
  • Innovation and Open-Mindedness
    • We value and reward those who “think outside the box” to elevate the company.
    • We are not afraid to learn from mistakes. We celebrate change, recognizing that a nimble culture attracts talent and retains the kind of employees who push the envelope and build our business for the future.
  • Empathy and Inclusion
    • We support our employees in their best and worst times with patience and understanding, recognizing that work hours represent a substantial percentage of one’s time.
    • We encourage diverse mindset that help us better reflect the evolving wine culture.
  • Joy and Family
    • We recognize that our business is not just about numbers, but also about people.
    • As a family business, we honor the importance of our employees’ home lives including a strong sense of community and family within our company as well.
    • We encourage fun, discovery, adventure, and health for our teams.
  • Communication and Transparency
    • We speak openly about our achievements and challenges, talking honestly about how each of us can grow.
    • We are proud of who we are but also self-aware, constantly looking for ways to improve our business and the culture of our organization.

About Us:

The concept of making the wine lifestyle, and everything it represents, accessible to everyone is what Wine Enthusiast Companies is all about. Founded in 1979 by Adam and Sybil Strum— newlyweds who launched a wine accessories business out of the attic in their home —40 years later, Wine Enthusiast is a nationally-recognized leader in the wine media space and a prominent multi-channel marketer with a full-breadth line of wine-related products.

Inventory Planner

We are a dynamic, fast-paced brand with an exciting growth strategy. We value imagination, diversity and giving people the opportunity to explore, grow and shape our future. We look for innovative, smart, hardworking individuals who enjoy creative thinking and ingenuity. The inventory planner is focused on driving sales and profit for the company by optimizing inventory levels by SKU at our warehouse. Developing, monitoring and adjusting minimum inventory levels as well as purchases are the primary responsibility of this role. The inventory planner will work closely with the Director of Inventory Planning and Merchandise managers to develop a product/sales point of view which will inform inventory direction. Additionally, this person would be accountable for ensuring that life cycle analysis of inventory is managed and recommendations made for liquidations either through reduced price sale or write-off.

Responsibilities:

Inventory Management

  • Forecast SKU level demand for stocked products
  • Set, monitor and adjust minimum inventory levels by SKU for inventory based vendors to achieve sales, inventory turn and fill rate objectives.
  • Identify potential shortages and overages and take appropriate actions to bring quantity to a desired level.
  • Collaborate cross functionally with merchandise and sourcing partners to develop SKU plans, review currents trends and meet seasonal calendar due dates.
  • Initiate replenishment and initial stocking purchase orders.
  • Insure accuracy of inventory and forecasting data
  • Monitor and take action on (stocking) backorders, late orders, and other inventory issues
  • Analyze historical data and current trends to identify sales and inventory opportunities and risks for assigned categories and SKUs.
  • Recommend actions to optimize inventory turn and margin based on current trends, and report open to buy status to B2B partners each month.
  • Help propose inventory investments in key brands in order to improve customer experience, drive sales & profit.
  • Identify underperforming inventory and partner with merchandisers and marketing to drive liquidation strategies.
  • Communicate with vendors as necessary

Operations & Warehouse communications

  • Collaborate across the organization to ensure inventoried products are prepared & available for sale
  • Communicate large inbound purchase orders with receiving team at warehouse.
  • Posses an operational understanding of warehousing, transportation and import processes

Desired Skills & Experience:

  • 2+ years’ experience in retail inventory management.
  • Advanced Microsoft Excel skills and experience with planning systems.  
  • Bachelor's degree or equivalent experience.
  • Strong organizational and time management skills.
  • Strong quantitative analytical skills with a technical understanding of retail math and inventory management concepts.
  • Team player, comfortable in building effective cross functional relationships with business partners.
  • Problem solving and critical thinking skills to strategically manage and drive positive financial results for assigned categories.
  • Flexibility to work in a fast paced, changing environment with multiple priorities.
  • Ability to provide data for our buyers for more favorable MOQs and PO ship dates.
  • Passionate and accountable for delivering a high standard of results, competitive.
  • The perspective to think globally and strategically and make objective decisions in the best interests of the business and customer.
  • Proactive and persistent in addressing challenges and in developing innovative processes and solutions.
  • Comfortable presenting to executive management.
  • A working knowledge of world class supply chain practices, strong analytical capabilities and business savvy.

If you are interested in this position, please forward a cover letter and resume to corporatehr@wineenthusiast.net. We will reach out to those candidates who best match our requirements. Please no phone calls or third parties. We are proud to be an EOE.

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Director of Public Relations

As the Director of Public Relations for Wine Enthusiast Companies you will be expected to be a Wine Enthusiast ambassador - obsessively focused on creatively building our brand on behalf of both the media and commerce divisions. This person is a storyteller who can “Bring Wine to Life,” as the WE Companies Mission states via word-of-mouth marketing, partnerships, events and press coverage. This role reports directly into the media group’s Publisher and Co-President and is an integral part of the wider corporation.
This Director of PR will manage a team of two direct reports experienced in events, partnerships and print production. They’ll work alongside their counterparts to gather information from the entire organization and continue to familiarize themselves with the fascinating world of the wine industry. They will be creative in their approach, develop compelling pitches, stories and have a strong sense of ‘brand,’ continuously seeking opportunities to build hype and drive awareness across both media and commerce divisions

Responsibilities include:

  • Align with marketing and management team to meet annual business objectives that ladder up to the 3-year plan
  • Become an expert in our catalog product offering and how to gain press coverage in relevant media outlets
  • Develop a PR strategy around building our Tasting Panel’s reputation in the wine marketplace and beyond
  • Provide guidance and ideas to achieve annual goals in PR, traffic, SEO and audience growth
  • Identify and drive best practices in creating a formal PR department
  • Strategize and execute all wine trade partnerships including show participation and contract negotiations
  • Manage and mentor two direct reports to help them grow and evolve their careers with WE
  • Actively maintain key client and trade relationships
  • Work alongside Publisher and Management Team to develop new and fitting campaigns to grow the magazine’s reputation
  • Help to ideate new event programs for the events team and sales group to pitch
  • Oversee execution on all events and partnerships for the publishing team

Reports To:

President

Education:

Bachelor's Degree

Professional Experience:

5-10 years professional work experience

Required Skills:

  • This individual must be a self-starter who is motivated and proactive in identifying gaps and opportunities, and be able to lead and/or influence other internal and external team members for collaboration
  • This highly-collaborative position requires exceptional communication and relationship-building skills.
  • Proven track record of success growing the reputation for wine brands, media groups or e-commerce companies
  • Ability to travel for representation at relevant local events and some international trade shows
  • Act as a team player and manage up to our Senior Management Team
  • List of existing relationships with journalists, media groups and relevant partners
  • Experience and fluency in event planning
  • In depth experience negotiating contracts for in-kind partnerships and event planning
  • Must have experience leading a team
  • Alcohol beverage industry experience a plus

Technical Skills::

Familiarity with Excel

Location/Remote Work:

Remote work is available

Other Information:

Includes full medical, dental and vision benefits, 401K match, employee discount, optional weekly gym classes and optional wine tasting class participation.

If you are interested in this position, please forward a cover letter and resume to corporatehr@wineenthusiast.net. We will reach out to those candidates who best match our requirements. Please no phone calls or third parties. We are proud to be an EOE.

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Receptionist

Wine Enthusiast is seeking a Receptionist to join our team. The Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them, addressing visitor questions and needs, and providing an overall welcoming environment.

The ideal candidate will have a college degree and 3-5 years of experience as a receptionist in an office setting. Must be organized, reliable, and a great communicator.

Responsibilities include:

  • Welcome visitors in a warm and friendly manner
  • Answer and direct phone calls
  • Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
  • Process bills and help clients or customers if they have any questions about their charges
  • Take inventory of supplies and restocking as needed
  • Make appointments for all staff or for specific employees, such as executives
  • Receive deliveries; sort and distribute incoming mail
  • Maintain the general office filing system

Qualifications:

  • 3-5 Years of experience
  • Bachelor’s degree
  • Familiarity with phone systems
  • Previous experience with Microsoft Office software
  • Demonstrated ability to read, write, and speak English
  • Excellent interpersonal skills
  • Comfort multi-tasking and prioritizing tasks without guidance
  • Punctual with strong attendance history

Bonus Skill:

  • Knowledge and/or passion for wine

Benefits:

  • Competitive salary
  • Medical, dental and vision benefits
  • 401K match
  • Employee discount to WineEnthusiast.com, WineExpress.com and WSET certification
  • Optional wine tasting class participation.
  • Life insurance

This role is located at the Valhalla, New York office.

If you are interested in this position, please forward a cover letter and resume to hrjobs@wineenthusiast.net. We will reach out to those candidates who best match our requirements. Please no phone calls or third parties. We are proud to be an EOE.

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HR Coordinator

Wine Enthusiast is seeking a qualified and resourceful HR Coordinator to work in our Valhalla, New York office. The right candidate will be a people-person who thrives in a fast-paced environment.

As an HR Coordinator at Wine Enthusiast, you would assist in the tasks in every area of HR, including recruiting, compensation, and employee training.

Responsibilities include:

  • Organize hard and soft copies of employee records
  • Process documentation and prepare reports relating to performance evaluations
  • Assist updating employee records, benefits, data entry in all payroll, personnel and benefit systems
  • Coordinate employee satisfaction surveys and give actionable insights to improve employees experience
  • Support employees when human resources issues arise with efficient problem-solving
  • Communicate with public services when needed
  • Reinforce the company policies, rules, and procedures to ensure employees’ safety
  • Review and select applications during hiring processes and update database
  • Assist in the coordination of staffing and recruitment processes
  • Plan onboarding strategies and perform new employees’ orientation to deliver an exceptional first-day experience
  • Recommend and develop employee relations practices to foster a positive employer-employee relationship
  • Maintain the work structure by updating job requirements and job descriptions for all positions
  • Create employee morale, team-building events in all offices
  • Assist with intern program

Qualifications:

  • 3-5 Years of human resources experience
  • Bachelor’s or Master’s degree in human resources, business administration, or a related field
  • Detail-oriented with excellent interpersonal skills
  • Problem-solving skills and resourceful thinking
  • Excellent verbal and written communication skills
  • Knowledge of administrative tasks and responsibilities
  • Proficiency in Microsoft Office

Preferred skills:

Good attitude, work ethic, reliability, professionalism, positive energy, maturity, good communication skills

Location/Remote Work:

Remote work is not available. The position will require working from the Valhalla, NY office daily.

Benefits:

  • Competitive salary
  • Medical, dental and vision benefits
  • 401K match
  • Employee discount to WineEnthusiast.com, WineExpress.com and WSET certification
  • Onsite gym
  • Optional wine tasting class participation.
  • Life insurance

If you are interested in this position, please forward a cover letter and resume to hrjobs@wineenthusiast.net. We will reach out to those candidates who best match our requirements. Please no phone calls or third parties. We are proud to be an EOE.

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Delivery Truck Driver

We are seeking a Appliance/Furniture Delivery Driver and a Driver Helper to join our team! The driver will drive to deliver and pick up goods and packages and the helper will assist with the deliveries and pick up.

Responsibilities include:

  • Ability to move at least 300 lbs. or more with the use of equipment or in tandem with a helper.
  • Able to help install and assemble all delivery products as per company guidelines for customer.
  • Ensure the product is inspected prior to delivery for damage.
  • Follow proper loading and unloading procedures according to safety guidelines.
  • Follow safety guidelines for proper deliveries inside customer locations.
  • Inspect product after delivery to ensure product is not damaged.
  • Provide customer service at the highest level.
  • Able to utilize all routing guides
  • Complies with all DOT guidelines
  • Willing to work in warehouse when not driving.

Reports To:

Manager of the Warehouse

Education:

High School Diploma

Professional Experience:

1-2 years professional work experience

Required Skills:

  • All candidates should have a valid driver’s license
  • Acceptable driving record
  • Must pass pre-employment criminal background and drug test
  • Must have previous experience in driving a box truck
  • Appliance - home delivery background preferred
  • Strong customer service skills
  • Maintain a professional appearance

Location:

Perth Amboy, New Jersey

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.

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Associate Category Manager, Wine Storage

Wine Enthusiast Companies, the premier source for all things wine, is seeking a Wine Storage Manager who will support the department’s Director with activities focused on product management and maintenance. The areas involved with this position will include: technical and sales support, product quality and enhancements, product development and marketing activities, daily vendor communications, new product creation and introduction, as well as general product management, database management and information coordination.

Responsibilities include:

  • Monitor competitive activity and product line positioning. Understand competitive product offerings, features, benefits and competitive advantage
  • Determine the products' main selling points and support the Sales & Marketing teams with accurate product information and sales tools to optimize the products' presentation to distribution customers and end users.
  • Maintain all the technical aspects of our products.
  • Ensure accuracy and serve as the central resource for product specifications, testing, and quality.
  • Supervise, monitor and manage 3rd Party test labs during product testing and ensure the testing reports from 3rd Party labs are issued in a timely manner.
  • Collaborate on development of marketing materials (user manuals, spec sheets, etc.) as well as sales support tools (e.g., catalogs, sell sheets, price lists, etc.).
  • Participate in assigned customer support such as preparation of line reviews, trainings, new product presentations, marketing requests, promotions and other related tasks
  • Work with technical support, manufacturing and sales to develop collateral materials, web content and enhance existing product(s) or product line(s).
  • Assist with product development, including product changes and product promotions, specifying components, packaging content and design, product positioning, catalog and sell sheet copy, as required.
  • Manage all artwork creation duties needed for the production in China, and review proof approvals to suppliers.
  • Assist in guiding the marketing communications team in delivering on integrated communications goals between catalog and online assets.
  • Collaborate with the Director on product planning and product line review process. Provide key insights on consumer and market trends. Work collaboratively to identify and evaluate new products, line extensions, and SKU rationalization opportunities.
  • Participate in annual strategic planning process.
  • Travel internationally to suppliers and factories.
  • Ensure all products developed for marketing are filed and approved to comply with all applicable laws and regulations at the state and federal levels (i.e. CEC, DOE)
  • Other duties as assigned by management

Reports To:

Senior Director of Wine Storage

Education:

Bachelor's Degree

Professional Experience:

3+ years professional work experience

Required Skills:

  • 3+ years’ consumer product management experience
  • Self-starter, ability to work independently and in a team environment.
  • Ability to work under tight deadlines.
  • Clear and effective communicator both verbally and in writing.
  • Strong working knowledge of Microsoft Office applications; Word, Excel, Outlook, PowerPoint
  • Solid organizational skills including attention to detail and effective multiple project management
  • Natural desire and potential to take on greater responsibility
  • NetSuite experience would be a plus
  • A love and or an interest in wine. We are after all the Wine Enthusiast!

Technical Skills:

Familiarity with Excel

Preferred Skills:

Familiarity with Netsuite ERP system

Location:

Flexible Schedule. The ability to come in 1-3 days a week or when needed.

Other Information:

Includes full medical, dental and vision benefits, 401K match, employee discount, optional weekly gym classes and optional wine tasting class participation.

The position is 40 hours per week at our beautiful Valhalla, NY headquarters which has onsite covered parking, a cafeteria and a gym for employees.

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.

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Project Manager

Wine Enthusiast Companies is seeking a driven problem-solving Project Manager. You will work closely with many departments here to drive projects that span all our different companies. Projects will encompass many different technologies (Magento, NetSuite, Warehouse Management Systems). This is a great opportunity to learn our diverse businesses, work with talented tenured colleagues and learn a lot about Wine and the Wine Business! You will work on our Project team with our other Project Manager and Business Analysts to drive our Projects to success.

Responsibilities include:

  • The person will drive all the detailed tasks on their project plans
  • Full time effort to coordinate all activities
  • Track individual Test Execution progress
  • Bug fixing follow-ups with each owner
  • Coordinating Testing efforts amongst all partners
  • Hold action item owners accountable to their deliverables
  • Coordinate with the QA team on the Test Plans
  • Point person for daily activities
  • Gather and document business requirements
  • Own the creation and tracking of the Project Plan to completion
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

Reports To:

TBD

Education:

Bachelor's Degree or equivalent professional experience

Professional Experience:

4 - 7 years professional work experience

Required Skills:

  • Proven working experience in project management
  • Proven working experience in business analysis
  • Proven working experience in gathering and documenting business requirements
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office
  • Project Management Professional (PMP) / PRINCE II certification is a plus
  • Bachelor’s Degree in appropriate field of study or equivalent work experience
  • 3-6 years’ experience in the Project Management space
  • Experience with commerce (order to cash, digital)
  • Experience with Oracle NetSuite as our ERP and experience with NetSuite is highly desirable
  • Preferable: experience with warehouse management system

Technical Skills:

  • JIRA is used to track development
  • Excel and MS Office
  • Monday.com is used for project planning purposes

Preferred Skills:

  • Excellent people skills
  • Ability to work within department and outside of department with ease

Location/Remote Work:

Remote work is available

Other Information:

Includes full medical, dental and vision benefits, 401K match, employee discount, optional weekly gym classes and optional wine tasting class participation.

The position is 40 hours per week at our beautiful Valhalla, NY headquarters which has onsite covered parking, a cafeteria and a gym for employees.

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.

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Senior Director of Customer Experience

Wine Enthusiast Companies is seeking a supremely empathetic and energetic Senior Director of Customer Experience to create a culture of customer evangelism in the company’s commerce division. We are seeking someone with a high standard of excellence and commitment to quality in all customer touchpoints.

This new role will be responsible for ensuring ultimate satisfaction in all purchase experiences and customer communication. Must have a joy for delighting consumers and fostering connection with an unwavering drive. You will take poor experiences personally and make it your mission to eradicate them. You will be savvy and accustomed to multi-tasking. Should have experience with customer portals such as ticketing systems, ERP, Live Chat, and social messenger tools. You will have flawless communication skills and ability to prioritize in a fast-paced environment are a Must. You will be bold and curious, consistently asking questions so the company can improve.

Responsibilities:

  • Coach and Mentor, our in-house Customer Service and 3rd party satisfaction teams including Refrigeration Technicians and Transit
  • Be the “Voice of the Customer” in all touch points and cross-company initiatives
  • Evaluate current policies and identify areas of improvement
  • Create a culture of KPI’s that we can measure and improve including satisfaction and response time, returns, Net Promoter Score to drive efficiency and effectiveness
  • Improve end-to-end communication from the point of purchase to receipt of an item including confirmation emails, shipment tracking emails, freight notifications and customer reviews.
  • Create strategies to improve customer retention
  • Be steadfastly focused on data and measurement to demonstrate how customer delight improves the bottom line.

Reports To:

President, Wine Enthusiast Commerce

Required Skills:

  • Strong manager who loves people
  • Excellent written and verbal communication skills
  • Unflappable personality
  • Strong analytical and Problem-Solving skills
  • Highly organized and able to track issues and escalate as necessary
  • Love for inspiring Happiness
  • Team player with uncanny ability influence others and manage cross-departmentally
  • Ability to learn new technology quickly/li>
  • Resourceful and hands-on

Qualifications and Requirements:

  • Bachelor’s degree or Technical Degree
  • 5-7 years of customer service experience, ideally in an ecommerce setting
  • 3-5 years supervisory experience
  • In-depth knowledge of customer service principles and practices
  • Experience in customer portals such as Fresh Desk, Zen Desk, Live Chat, Customer, Gladly
  • Proficiency in call center phone system software
  • Experience with Transportation particularly company-owned Home Delivery
  • Proficiency in MS Office applications (Word, Excel, PowerPoint)

Preferred Skills:

  • NetSuite experience
  • Interest or appreciation for wine

Other Information:

Includes full medical, dental and vision benefits, 401K match, employee discount, pet insurance and robust family leave policy.

Ability to work from our Valhalla New York headquarters, flexible scheduling or remote work available.

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.

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Junior Digital Designer

The advertising team of Wine Enthusiast is seeking a freelance digital designer who can take direction from the Creative Services Director to execute promotional digital materials from existing key art/hero art. Materials to execute include banner ads, email designs, social media posts (linked in, facebook, twitter, Instagram). Turn around time will be 2-3 days for the initial round, with an occasional rush request. Must be available to make updates quickly when necessary. Please provide a link to portfolio (including password) on resume or provide PDF samples of recent social media campaigns/design or other digital marketing campaigns.

Qualifications:

  • 1-2 years design experience

Required Skills:

  • Detail oriented, with a keen eye for aesthetic quality and strong sense of typography and graphic design
  • Experienced designing for social platforms and possess an understanding of design best practices
  • High proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign
  • Strong organizational and time management skills, works efficiently
  • Good attitude
  • Premiere Pro and After Effects a plus
  • Interest in Wine and Spirits a plus

$35-$40 an hour

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.

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Wine Refrigerator Product Support Specialist

Do you like to troubleshoot and repair household appliances, refrigerators, motors, engines, or other consumer technology? Do you find it enjoyable to know how things work and solve customer concerns by applying your knowledge and problem-solving skills? If this is your strength we might have a great opportunity for you to join our customer service team.

The Wine Enthusiast is a direct marketing and e-commerce leader in providing wine cellars, racking and wine accessories. We are currently seeking a professional who can fill the role as one of our Product Support Specialist working from our headquarters in Valhalla, NY.

The primary job of the Product Support Specialist is to provide general customer service and telephone troubleshooting for customers and field repair technicians needing assistance with operating or repairing wine storage refrigerators and wine cellar cooling units.

With that in mind, the main responsibilities of this position include:

  • Handle incoming technical support calls in an effort to troubleshoot potential defect and/or usability
  • Contact service companies to initiate repair calls
  • Work with in house service technician on return unit repairs
  • Work with Inventory planning to order replacement parts for cellar repairs

Along with having an inquisitive nature, a mechanical ability and pride yourself at being a problem solver, the following will help you be a successful candidate:

  • have 2-3 years of Technical experience (yes, we would prefer HVAC but electrical/machinery/automotive or small engine interest is ok as well)
  • have prior customer service experience
  • have a clear, calm and pleasant speaking voice
  • possess excellent interpersonal and communication skills
  • have strong multi-tasking skills and outstanding organizational skills
  • be able to work in high demand environment with minimal supervision

Reports To:

Manager of Customer Support

Education:

Bachelor's Degree or Technical School Degree (with HVAC or Refrigeration specialty)

Professional Experience:

1-2 years professional work experience

Required Skills:

  • The ability to learn quickly
  • The ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints and with strong attention to detail
  • Exceptional verbal and communication skills
  • Existing knowledge or a desire to learn about wine

Technical Skills:

Familiarity with Microsoft Office Suite

Preferred Skills:

Familiarity with Netsuite ERP system as well as worked with appliance repair

Location:

Remote work is available for now, but will need to have office availability.

Other Information:

Includes full medical, dental and vision benefits, 401K match, employee discount, optional weekly gym classes and optional wine tasting class participation.

The position is 40 hours per week at our beautiful Valhalla, NY headquarters which has onsite covered parking, a cafeteria and a gym for employees.

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.

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