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Wine Enthusiast Silent 32 Bottle Dual Zone Touchscreen Wine Refrigerator

 

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Two zones for storage and service! The Wine Enthusiast 32 Bottle Dual Zone Touchscreen Wine Refrigerator is thermoelectric, energy-efficient and CFC-free. Protects the taste of your reds and whites with updated, virtually silent cooling technology in 2 zones.
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Item # 272 03 32
Questions & Answers

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Browse 70 questions Browse 70 questions and 157 answers
Why did you choose this?
Wine Enthusiast Store
Reviews and the efficiency of the unit. 2 Zones
Dean A on May 29, 2016
cuz i just ordered 3 cases of grgich and recently got divorced... he has the wine fridge.... but, I have freedom!
Patti N on May 26, 2016
Reviews and the efficiency of the unit. 2 Zones
Dean A on May 29, 2016
it seemed to fit our needs
Larry A on May 29, 2016
cuz i just ordered 3 cases of grgich and recently got divorced... he has the wine fridge.... but, I have freedom!
Patti N on May 26, 2016
Wanted dual zone, wanted a nice round symmetrical number of bottles, wanted it not too big, but not too small, just right. The user reviews seemed good. People seemed happy.
Laurence B on May 25, 2016
Right size, ride number of bottles, dual zone.
Ruth S on May 22, 2016
i had one before

i do need to exchange the one i brought a week go it is too short should i call customer service

Daryl
L J on May 19, 2016
To store a reasonable amount of both reds and whites and have them ready to serve
Jeffrey Y on May 18, 2016
Dual zone, right dimensions, quiet operation
ARTHUR B on May 17, 2016
We like that it is a dual zone and quiet.
Teresa T on May 17, 2016
We have ordered two wine coolers from you as gifts to others. Very pleased in doing business with you. Thank you.
SUSANNE B on May 17, 2016
Very good and quite wine cooler. I already purchased this unit last year and really love it. Very attractive is a small place and I have a long shelve which I place the 1st one I purchased to the right corner and this new one will be onto the left corner.
Valeriano S on May 15, 2016
Was the right size for the location I will put it.
John G on May 12, 2016
Two zone was important for us, and bottle quantity correlates to our wine consumption. Style is very attractive as well.
Timothy D on May 11, 2016
Perfect size for our needs and available space.
Heinz R on May 7, 2016
It matches the first one we bought
Susan E on May 6, 2016
Dual Zone and Size
Arita T on May 5, 2016
The name wine enthusiast. The fact that it was being sold by home depot for $20 more.
Richard Z on May 4, 2016
I respect Wine Enthusiast
HARVEY S on May 2, 2016
We wanted to keep wines at the most optimal temps for serving.
CHARLES G on May 1, 2016
Replacement for 10 year old 28 bottle silent wine fridge that I bought from you.
James P on Apr 29, 2016
Purchased based upon reputation of Wine Enthusiast & experience with previous purchases. Need storage for wine and this wine refrigerator seems to meet our needs.
Nancy A on Apr 14, 2016
I am thirsty
Raymond S on Apr 3, 2016
We have two of the 18 count dual zones and love it. We needed more room
Cinda B on Apr 2, 2016
selected by gift recipient
Kit-Yee L on Mar 31, 2016
Good customer reviews. Size fit our space well.
Anne P on Mar 31, 2016
Right capacity, right size, good price
Jeffrey L on Mar 25, 2016
capacity and price point was in the ballpark
Ken U on Mar 25, 2016
good value for dual zones. compact size
Shyana H on Mar 24, 2016
Review have been quite good.
JUNG OOK K on Mar 22, 2016
Looks like a piece of furniture for my living room
Carol S on Mar 20, 2016
WE recommendation and reviews plus price point.
Cheryle C on Mar 20, 2016
Good reviews. Thermoelectric and good appearance.
James M on Mar 15, 2016
the reviews and Wine Enthusiast as a trusted site
Diana V on Mar 4, 2016
size and bottle capacity
Joao F on Mar 2, 2016
We have one just like this one, and really like it. The free shipping special was greatly appreciated.
Jill N on Mar 2, 2016
ratings and price
Crystal T on Feb 27, 2016
I liked that it had a good capacity for a reasonable price. I also liked the even distribution between red and whites. I might have chosen a slightly larger side by side dual zone but it got bad reviews. This seemed to be consistently well reviewed.
Virginia F on Feb 26, 2016
It appears to be the best offer for a silent cooler and it will fit in the spot i have designated. Anxious to see it and try it out
Judith S on Feb 22, 2016
know the product
Jon T on Feb 20, 2016
Clients Choice
Lance A on Feb 17, 2016
price, size and quiet function
Charles L on Feb 6, 2016
compact size
Dominique L on Feb 3, 2016
The reviews were positive, as well as, it fits the space we have available.
Cynthia G on Feb 2, 2016
Reviews were good and price was right. Fits the area my kitchen will fit
Scott Y on Feb 2, 2016
Price and quality plus reviews
john w on Feb 2, 2016
Flexibility for wine and beverages
Margaret K on Jan 31, 2016
Dual zone, enough bottles, fits my space.
Janice K on Jan 31, 2016
The dual zone feature and smoked glass.
Ellen M on Jan 28, 2016
Dual temperature zones; Thermoelectric cooling should be very quiet; holds an adequate number of wine bottles.
Thomas L on Jan 26, 2016
First were the reviews. Many coolers do not have as many positive reviews at this price point.
Second, appearance. Smoked glass and black appearance will work nice in living room.
Third Wire shelving is easier to accommodate odd size bottles.
Fourth, price and dual zone.
O I on Jan 26, 2016
it seemed to fit our needs
Larry A on May 29, 2016
Wanted dual zone, wanted a nice round symmetrical number of bottles, wanted it not too big, but not too small, just right. The user reviews seemed good. People seemed happy.
Laurence B on May 25, 2016
Is there a way to change the setting from Celsius to Fahrenheit?
patsy on Jul 31, 2014
BEST ANSWER: Yes, please call WIne Enthusiast Tech support to talk you thru this.
Can the depth of the shelving fit a bottle that is 13 inches tall?
Marisa A on Jul 30, 2015
BEST ANSWER: Yes it can. I have had no problem fitting any length or size bottles. Sometimes if I put a few which have larger barrels, like champagne, Pinot Noir or Chardonnay, I can simply turn one of them backwards so they fit side by side
Can the metal shelves be replaced with wooden shelves? As I understand, having metal shelves can create cold spots in the wine bottle. If the shelves can be replaced with wooden ones, what do you suggest?
Amy on Feb 21, 2015
BEST ANSWER: This unit comes only with chrome shelves. We have not had any issues or problems with storing wine on metal shelving.
how to remove shelving?
Edward J on Nov 10, 2015
BEST ANSWER: Shelves are removed by simply pulling them out of the unit. No tools required.
I want to install this in a custom, built-in cabinet. How much room would I need to vent it properly? I'm a $15-$20 a bottle wine consumer, so I'm just looking for a decent cooler that will look cool and work well. But I don't want to shorten the life span by not having it free standing.
Tracy M on Mar 9, 2016
BEST ANSWER: Don't know. You would likely need to contact manufacturer for appropriate cabinet dimensions.
what is the electrical power consumption?
Load profile if any.
Dothan on Nov 21, 2013
BEST ANSWER: Minuscule. I never even noticed any difference in our kwh usage after purchasing this Wine refrigerator.
Hello, i bought this product and so far I have just one problem. The cooler makes so much noise. And because it's called silent I'm a little suspicious that something is not alright. Anyone experienced something like that?
moroglolz on Jul 30, 2015
BEST ANSWER: Hi - I've had mine for over a year now and it is silent. Perhaps you need to make certain it's level - that makes a big difference in fan noise. Also, check that the shelving is in correctly and seated in the notches in back. If this doesn't solve the problem, you should try to ascertain whether it's a fan noise or the motor and contact service. My unit is totally silent except for once in a great while it whirs and then stops.
Hello. I would like to purchase this item, but would like to know if I can place something in the top of the fridge. Nothing that will enclose it at all. Something like a wooden wine glass holder or an automatic coffee maker. Can you tell me what the weight capacity on top of the fridge is please? Thanks for your help.
Regal15 on Sep 6, 2015
BEST ANSWER: Hello, Wine Enthusiast sent me an e-mail to try to answer this question. I own this fridge, and don't know the actual weight capacity, but we store other bottle of liquor (a couple of whiskeys and usually a six pack of beer) on it without worrying. The fridge is quite sturdy, and could easily handle an automatic coffee maker. Hope this helps. Good luck, we really like our fridge and have been happy with the purchase
can I put the 32 bottle wine refrigerator in a bedroom closet?
St Eve on Aug 13, 2015
BEST ANSWER: Hello Steve,
It really depends on how large the closet is and how warm it gets.
If it is less than 77 degrees and has sufficient space for proper air flow all around than possibly.
You may also want to have a louvered door for the closet.
Feel free to give one of our Wine Cellar Specialists a call to discuss @ 1-800-356-8466.

Thank you.
Is the lower half tall enough that if I remove all the shelves, I can stand bottles in the bottom instead?
csktx on Feb 10, 2016
BEST ANSWER: It appears so. But I am not sure. I lay my long bottles sideways.
Had my wine fridge for about one year now and it starts to make a loud noise every few days and this requires that I switch off and leave. Sound is very loud and would wake you up at night.?
Chris L on Aug 29, 2015
BEST ANSWER: Chris: not sure if Wine Enthusiasts responded to this or fixed this problem for you. I've had mine one n a half years. Still love it. Right outside my bedrooms in lower level of house n I don't hear it. My only complaint is sometimes the toggle arrows don't work for going down on temp. For some reason it climbs.
What is the relative humidity for this cooler set at 66 degrees and ambient temperature of 72degrees?
Rayjonz on Mar 8, 2016
BEST ANSWER: No reference , my refrigerator is never set above 60 decrees ..
Is there a owners manual with this unit?
Allen S on Dec 3, 2015
BEST ANSWER: Yes there is. I have also emailed Wine Enthusiast a question and received a quick response.
Two questions:
1) Will this cooler accommodate magnums?
2) What is the net weight of the unit?
Thanks
Chris on Jun 10, 2015
BEST ANSWER: This cooler will only accommodate magnums if you remove all the shelving. It weighs appx 50 lbs.
Could the unit's power cord be plugged into a short, heavy duty power cord, which in turn would be plugged into the wall socket? Also, what is the length of the power cord of the unit?
Archie on Aug 4, 2014
BEST ANSWER: Yes you can use a heavy duty power cord. The cord is approx 5ft
The description for this product says it's stainless but the photo looks as though it's black. Can you confirm whether the cabinet is stainless or black?
Jim on Jun 20, 2014
BEST ANSWER: Hello Jim,
It is mostly black with a stainless steel trim on the left and right of the door itself.
Thank you
What is the noise rating in db?
Eric on Jun 8, 2014
BEST ANSWER: The noise rating is 30 decibels.
Does the temperature display indicate "Set Point" or actual temperature of the Zone?
Pete on Oct 13, 2013
BEST ANSWER: Once you set the temperature it will read the actual temperature
Can this unit be placed behind a door in a pantry closet?
I can provide a vent screen on the door of closet.
Ira on Jul 5, 2013
BEST ANSWER: Yes and No. This wine cooler is not meant to be used in an enclosed area because it needs a vent to an open area. Since you are putting in a vent, there shouldn't be a problem with putting it behind a door in the pantry.
Notwithstanding the warning about mounting this unit in a cabinet, I wonder how much risk there is to using the unit in a slide in opening under a counter-top that would have at least an inch of clearance on each side, several inches of clearance at the rear and an inch of clearance on top?
Dan on Mar 11, 2013
BEST ANSWER: Thank you for your inquiry. As this unit is NOT designed to be built in, if one must recess or build in, we recomend at least 4" all the way around the unit. If you have any further questions, feel free to reach out to us at 800 356 8466. Thank you again.
Are there any concerns re: placing this unit on a hardwood floor in my dining room (ie. moisture leakage issues)?
mew on Dec 15, 2012
BEST ANSWER: Thank you for your question, there will be no issue with the 32 bottle wine cellar on hardwood or any type of flooring. These units do not have any waterlines that can cause an issue.
How do I set the temperature on the dual touchscreen.
null on Dec 23, 2011
BEST ANSWER: How to use the Display Panel:
You can set the temperature as you desire by using the press buttons. Use the “?” and “?”
to adjust the temperature by 1°F among 46-66°F for lower zone or 54-66°F.for upper zone.
You can turn the interior light on or off by pressing the “light” button.
What are the internal dimensions of each of the two zones with the shelves removed?
TCT on Nov 8, 2011
BEST ANSWER: 13 5/8" wide by 13 7/8" tall for the top section, and the same width but 14 3/4" tall for the bottom section. The depth is hard to measure because it extends into the door, but I'm guessing 14" deep.
Where can i purchase this in Toronto Canada? do you have a resellar, very interested please let me know
johnblaze on Apr 18, 2016
BEST ANSWER: This item is not offered in Canada. We can ship this to a freight forwarder in the states if you have one.
Can you change shelves to store bottles upright?
Dan M on Apr 14, 2016
BEST ANSWER: Not on this model.
What is the Warranty??
Allan F on Dec 2, 2015
BEST ANSWER: Hello Allan,
1 year parts and labor. We offer a 2 year plan for $39.99.
Thank you.
I want to use this cooler to house my white wines----mainly Riesling, but some Chardonnay and Sparkling wines. Are the interior dimensions deep enough to house Riesling bottles? Will 32 Riesling bottles fit?
WineGuy on Apr 20, 2015
BEST ANSWER: Hello,
The interior depth is large enough to accommodate most Riesling bottles.
You should be able to get 25-28 bottles, depending on size variations.
We purchased and had this shipped only to realize it should not be used under a counter. If we provide space around the sides and top will it perform fine?
Terry on Jan 14, 2015
BEST ANSWER: All of these touchsceen thermo electric models need at least 4" of clearance all around for venting. Sides, top & and back
Is it possible to have flat shelves instead of the wine racks inside the unit?
KC on Jan 1, 2015
BEST ANSWER: This unit comes with contoured metal shelves. it is not possible to get flat shelves.
The fan runs continuously. Is this normal. Should it turn off at any point
Jw on Dec 7, 2014
BEST ANSWER: Hello Jw,
Please contact our Technical department @ 1-800-648-6058 option #2.
They will be able to trouble shoot the unit for you.
Thank you
Customer Reviews

4.2 / 5.0
178 Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
75
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4
Definitely as advertized
Setup was fairly easy (the hardest part was leveling it on our crooked floor!), and it took overnight to come down to the temps we set it out.

I suppose it's not technically "silent" but when it's actively cooling all you get is the gentlest whirring sound that you can't hear from more than a few feet away. It's far quieter than every other appliance or electronic thing we have in the house!

We were actually concerned about the temp, since the manual says that it's designed to reach the coolest temperatures when the ambient temperature is 60-65 degrees. In the summer our house stays around 75, and we haven't had any trouble keeping the zones at 50 and 58 degrees, respectively.

We had almost purchased with the next smaller version of this, but went with this one purely for aesthetic reasons (this one's size fit better with the scale of our other furniture in the room). And we're glad we did because we had to remove several shelves to fit larger pinot and champagne bottles, so it really doesn't fit the full 32...
July 27, 2011
A Really Nice Buy
I have had this unit for about 10 months now and couldn't be more pleased with the value. Quiet and dependable, the unit can take a full load of room temperature bottles and have them reach the target temperatures in relatively short order; think 6-7 hours rather than overnight. When you add 4 or 5 bottles at a time the unit doesn't even take notice, it just purrs along. I had read the reviews that focused on how noisey the unit was and was concerned because the plan was to set it up in the dining room. Turns out I can't tell when it's actually running because it is so quiet. I think the other reviewers who experience so loud a noise that it is annoying may have gotten a unit that was dropped or damamged in transit. Mine came through like a charm. If there is an issue that annoys me it is the engineering of the unit and the internal space. I'm pretty comfortable that an inch of extra height and width would have gone a long way to making this an exceptional unit. As it is, even with standard bottles, it is a very tight squeeze to get 32 bottles into the unit. It may be space issues or the engineering of the shelving but about half my shelves result in a really tight fit. Sufficiently tight that a little muscle and a lot of care are needed to fit in the bottles. I really don't like the scratched bottles that can result. I've also discovered that I would prefer two doors over one but maybe that's really picky.
October 25, 2012
A great refrigerator with a rocky start
We originally purchased this on 11/26/11. It was a new refrigerator they were offering and we had to wait until December when they shipped out the first ones. Love the unit, it is the perfect size for us. It looks nice and is fairly quiet. You have 18 bottle shelving in red and white compartments both. It could have been a little wider to accommodate the larger bottles such as champagne. You can still fit them if you take out the bottom shelf and just lay them on the bottom of the unit in that section. Now it is March of 2012 and we are on our 3rd unit. They seem to have had a problem with the temperature board on the first shipment. My first 2 units had the same problem with the electronics. I waited to call back until February hoping they would have a new shipment in and they would have fixed the problem. Success with the wait. I had to wait for my 3rd unit to be shipped until they got new ones in stock. We have now had the 3rd unit for approx 2 weeks and so far no problem. The problem with the electronics board on the first 2 showed up immediately. I will add comments in the future should anything arise. I do love this unit, the size, the look, the way it works. It keeps the temperature perfect for both red and white in each zone.
March 27, 2012
Excellent unit (so far)
Wine fridges in general are notoriously the problem children of anyone's appliance ranks. However, I've been pleased to this point with the 32 bottle dual zone fridge. It's better looking than in the picture, keeps my wines at the right temperature (I checked with a digital thermometer), and is silent as far as I can tell.
July 12, 2011
Door Problems....
I read reviews of this fridge and its door issues, and thought they would not happen to me. I thought they were isolated and WE.com had surely resolved them.

Well, they are not resolved. I received my fridge, carefully unpacked it, and voila... door came off...

This review stands incomplete, however, as I have asked Wine Enthusiast to solve the issue. If they solve it quickly and efficiently, I will be glad to update my review accordingly...

Come on customer service!!!
October 14, 2013
Decent cooler for the price
This cooler isn't the best thing out there but it's not bad either for what it costs. Mine is in my basement with an ambient temperature of about 65. I have both compartments set to 56 but it keeps them a degree or two cooler than that (I have a digital thermometer/hygrometer inside) which reads 54-55. Right now they are both set to 56 but the top is 54 and the bottom is 55; the cooler is about 5 bottles shy of being full. Humidity remains around 70% inside so no worries about the corks drying out and I didn't notice any vibrations.
November 10, 2011
Good wine fridge
So far so good, we received the wine fridge about a month ago. I set the desired temps and waited 24 hours before filling with wine. I only had one Pinot Noir bottle that did not fit. We drink more red than white so in lower half I removed a shelf to allow for two champagne bottles. It's exactly what we were looking for. Placed in our eat in kitchen and looks great.
November 16, 2011
Nice and quiet
We wanted a small wine fridge for the corner of our kitchen and this fits the bill! Just make sure you allow space behind it for air circulation since it can't be placed under a counter. But it's good looking enough to be out in the open. So far, temperatures have remained constant and it's very quiet, as described. We agree with other reviewers that it won't fit larger bottles so you may get less storage. However, for standard sizes it is perfect.
November 15, 2011
Just received but love it so far!
Dual zone works great - contemporary stylish design, quiet, just wish shelves had a little more space in-between. We scrape the bottles as we pull them out to drink.
September 5, 2011
32 bottle, dual-temp wine refridgerator
Delivery was excellent and the unit was unpacked and setup by the delivery service. Great.
August 8, 2011