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Wine Enthusiast Silent 28 Bottle Wine Refrigerator (Stainless Steel Trim)


Reg. $299.00
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  • Holds 28 Bottles
  • Quietly cools
  • Free standing
  • Dimensions: 29-1/2" H X 17- 3/4" W X 21" D
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Item # 272 02 27
Questions & Answers

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Browse 39 questions Browse 39 questions and 110 answers
How long does a unit like this last (what is the normal life range)? Also I will be placing under a counter but have 3 to 4 inches all around and on top. Wil that be adequate?
Kentw on Jan 5, 2016
BEST ANSWER: With proper ventilation, I would say at least 10 years. We installed ours under a counter on the end but cut out eight 1 1/2" holes in the side of the cabinet for ventilation. There is a 2" space between top of unit and countertop and 6 1/2" of space from back of unit to the wall.
I just received my 28 bottle WE cooler and need to know what the tray is for...where does it go?
Donna S on Sep 10, 2015
BEST ANSWER: It attaches to the rear bottom. It catches excess water from the wine cooler.
I want to get this as a gift for my son....can it be plugged in to a regular plug-in in his bedroom?
Carole V on Oct 17, 2016
BEST ANSWER: Yes, plugs into any wall outlet. The only problem with them is 52 is the lowest setting and they struggle to maintain temperature.
Does this unit hinge left or right?
Alvin B on Dec 9, 2015
BEST ANSWER: The 28 bottle has a right hinge so it opens from left to right.
Where is the door lock located?
Heck on Dec 14, 2014
BEST ANSWER: This unit does not come with a lock any longer. The older version which is no longer made featured it. I do have some larger units that have locks however.
Can I place anything on top of this unit? IE: Decanters, wine glasses etc?
Danelle S on Jun 21, 2016
BEST ANSWER: Yes. The unit has very little vibration and the surface is sturdy, so items placed on top do not move around. If the item being placed on top is light weight, I might use a mat on top of the unit. I also would not put any more than 10 lbs on top (1/2 dozen bottles of wine would be OK).
Is this unit for standard bottles only?
Brian P on Jun 8, 2016
BEST ANSWER: Wine bottles come in several shapes (just check out what you already own), The shelves aren't adjustable, and some bottles fit better than others. Slightly larger bottles can fit on the bottom of the fridge. The variation in bottle shape means your unit may hold fewer bottles than what's advertised. Hope this helps!
Will 12" standard bottles fit?
Linda L on Oct 14, 2016
BEST ANSWER: Yes, "standard" 12" bottles fit. Let me break it down by bottle style.
Standard 12" Cabernet/Bordeaux bottles fit just fine.
Standard 12" Pinot Noir / Chardonnay bottles fit, but are quite snug, due to their slightly larger diameter.
Standard 13" Riesling bottles fit and their tops just reach the inside of the front door.
I have all three standard sizes in my fridge.
I live in an apartment and am looking for a way to properly age quality Red wines for a minimum 10 years and beyond. I need a storage unit that is a small footprint that can consistently keep my wines at 60-62° , I am also concerned about humidity control (between 65-75°) and minimal to no vibration is idealI. Will this unit satisfy my needs? If not please point me in the right direction of something else.

Thank you!
JChileWines on Feb 22, 2016
BEST ANSWER: i have owned the 28 bottle unit for 7 months and it is working well, keeping the desired temperature, and very quiet. As for aging wine longer than 10 years, you have more will power than I ;)
Do the shelves pull in and out easily?
Alvin B on Dec 9, 2015
BEST ANSWER: No, the shelves don't slide in and out well. I don't think they're meant to do this. You insert the bottles, but not by pulling out the shelves. The empty shelves can be adjusted for spacing only. Hope this helps.
does it have humidity control?
Charlie S on Dec 14, 2015
BEST ANSWER: This unit does not monitor or measure humidity. It will respond only to your relative humidity. Please feel free to call us 1-800-377-3330 if you would like to discuss this further or other option like Eurocave that can measure and monitor humidity.
Do the wine refrigerators have locks and do you ship to Cabo, Mexico?
Diane M on Nov 13, 2015
BEST ANSWER: The 28 bottle Wine Cellar does not come with a lock, we can ship to Mexico. Please reach our consultants at 800-356-8466 for further information.
When storing both red and white wines, what temperature should be set?
Katie L on Oct 13, 2015
BEST ANSWER: For storage of reds or white wine temperatures between 50-60 degrees is the range. It seems target temp is 55 degrees overall.
What are the INTERIOR dimensions? I only see EXTERIOR dimensions listed.
Edwin H on Sep 15, 2015
BEST ANSWER: The interior dimensions of Model 2720227 are 24” high, 14.5” wide and 13.5” deep. There are no projections into the cabinet that would reduce usable space which is one of the reasons I purchased this particular unit. With the racks removed it accommodates a 6 gallon carboy with room to spare.
I just plugged in my wine cooler. It seems my Pinot bottles are sitting at an angle. Do I need to turn around the racks? Currently the long metal wine is at the back of the fridge. Thanks!
Dee H on Feb 18, 2018
BEST ANSWER: On our cooler the long straight wire is in back, curved wires in front. You may want to turn and see if that helps. We love our fridge hope you figure it out.!
What is the weight of this item?
Cindy B on Jul 4, 2016
BEST ANSWER: In the shipping carton it weighed about 62 lbs. The cooler itself weighs about 50 lbs.
Is this a thermoelectric wine refrigerator?
Javier G on Mar 16, 2016
BEST ANSWER: Yes, the 28 bottle is a thermoelectric unit.
Is it possible to use this refrigerator under 100V/60Hz in Japan?
Deshi Saka on Aug 21, 2011
BEST ANSWER: if you google it it should say that is the standard voltage for Japan they do not use the same voltage as we do in the USA
Where can I purchase a replacement door seal?
R on Dec 16, 2014
BEST ANSWER: Please call Wine Enthusiast Customer Service and they will get you to the parts dept
Do I need a water line or just power for this unit?
Ying on Jul 27, 2014
BEST ANSWER: Thank you for your question, the 28 bottle wine cellar does not require any water lines. Simply plug unit into a standard 110 outlet.
What are the specs(dimensions(?
Jim on Jun 19, 2014
BEST ANSWER: The dimensions are 29-1/4"H x 18-1/4"W x 22- 1/2"D.
What are the internal dimensions of the 28 bottle version?
Wil on Jan 3, 2014
BEST ANSWER: The wine cooler dimensions are 21.2 x 18.2 x 29.2 inches.
Can this product be placed in a garage where the temperature may range from 32 degrees to 90 degrees?
Bill on Sep 18, 2013
BEST ANSWER: Hello Bill,
No, this unit cannot function in environments that exceed 77 degrees.
You may want to take a look at our Eurocave wine cellars. They can function in ambient environments up to 95 degrees and as low as 40 degrees.
Thank you
Can I stack two units?
JohnM on Jan 12, 2013
BEST ANSWER: This model is not meant to be built-in to cabinetry, recessed or put underneath a counter. Additionally this model is not meant to be used in an enclosed area. While the back of the unit does produce a minimal amount of heat, it still needs to vent to an open area.
why is this product not recommended for an enclosed area...and what size space would be considered too small?
lynn on Feb 2, 2015
BEST ANSWER: This is a back vented unit which is why it is not recommended for an enclosed area. You do not want anything preventing the hot air to escape. If this is in a free standing application you should have 3-4 inches all around. There are some cases where you can have in cabinetry but that is when you remove the backing of the cabinet it is in and leave the cabinet off the wall a few inches.
What type of maintenance is required?
Heck on Dec 14, 2014
BEST ANSWER: Thanks you for your question there would be no maintenance required on the Silent 28 wine cellar, we do recommend a slight vacuum every once and awhile by the rear vents.
what are the kwh of this unit? how much more per year should I expect to pay to run this unit?
Arlene on Nov 21, 2014
BEST ANSWER: Thank you for your question, the cost all depends on the area you live in and what temperatures the wine cellar is set at. The electrical information on the wine cellar is as follows; Nominal voltage/Frequency110V, 60HZ & Rated power(W) 130W.
I'm looking for a cooler that can be put in A built in cabinetry under a shelf and was considering the 28 btl wine refrigerator. Any suggestions...?.
priscilla on Nov 6, 2014
BEST ANSWER: You will need a front vent unit. We do sell that kind of unit. Please refer to our website under built in refrigerators.
I am looking for an "Under the Counter" Wine cooler. I now have one of your's installed now, but it gets too hot under the counter!! My dimensions of space is as follows: 16" wideX34.5" highX26" deep!

Do you have a unit to meet my needs??

Charles E. Hammond
Chuck on Oct 13, 2014
BEST ANSWER: Please see the AMERICAN DESIGNER 24 -Item # 265022403
33 3/4 " high 15" wide 23 1/2 " deep
How do I attach the handle? I have the 16 bottle from Bed Bath & B, and it seems I would have to screw it from inside the door, but the seal does not appear to be removable without damaging it. There are no instructions! Why?
Anthony on Aug 5, 2014
BEST ANSWER: You do screw the handle in from the inside. You push on the gasket slightly so you can see the screw hole(You would do this for both the top & bottom of the handle. Then just screw in the handle. If you are still having trouble please call Wine Enthusiast tech support.
Customer Reviews

4.5 / 5.0
49 Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
28 bottles
This unit is quiet and attractive enough . One thing that should be known is that this unit needs cool air about it otherwise it goes on and off constantly , like if a room is 82 degrees .. At 78 or 79 the unit hardly goes on ..
September 30, 2015
over 2 years ago
This a great little unit!
We had an older, but nearly identical in size and function, model purchased from Wine Enthusiast that we used in commercial operation at our winery tasting room that lasted seven years, even though it was inappropriately placed in an under counter cubby with insufficient air flow for optimal performance, but it performed brilliantly and gave longer service than reasonable considering our not following directions about airflow. Anyway, it finally decided after seven faithful years to give up the ghost, and so we ordered this nearly identical model because we have confidence in the quality and service of Wine Enthusiast and their cooler units. The service was above and beyond excellent, and we love our new cooler, which is functioning perfectly. Thank you!
October 9, 2015
over 2 years ago
Even better than I expected
At this price, I was expecting to have to make some compromises in a refrigeration unit, but I have been very pleasantly surprised. The unit is very quiet and not unattractive. Most important, however, the temperature doesn't vary more than a couple of degrees, and I have verified with another thermometer that the it is very accurate. Having filled this unit, I quickly ordered another one.
February 17, 2016
over 2 years ago
Very quiet! Great buy for the price! Came sooner than expected! I was not home and the delivery people sat it inside the house for my wife instead of just leaving it outside! Packaged extremely well, NO DENTS are DINGS! Set the thermostat and it stay at a constant setting!

H Ford
November 11, 2015
over 2 years ago
very attractive, quiet unit
I have had this 28 bottle wine refrigerator for about a month now and couldn't be happier with my choice. The unit is very stylish, but more importantly very quiet when chilling. The digital temperature display and the inside light are nice touches.
November 13, 2015
over 2 years ago
Great Addition to Our Wines
The Wine Enthusiast Silent 28 is truly silent!! The unit sits in our living room just a few feet from my easy chair and I rarely hear the refrigerator run. Even then the noise is whisper soft and I have to look over to see if the noise is actually from the unit. It is very consistent keeping the temperature precisely where we want it. And the unit looks very stylish and sharp especially when I turn on the internal blue light :) The refrigerator arrived very well packed and secure, yet only took about 15 minutes to uncrate, plug in and load our bottles of wine.

... RJD Clovis, California
January 21, 2016
over 2 years ago
A Truly Delightful Experience!
Ordering was a snap, except for choosing among the many selections. As promised, I was contacted in advance of the delivery. The Delivery was on-time and the driver courteous. He even declined to drive on my driveway for fear of damaging the aggregate. The setup in my office was quick and simple. I have stored 28 bottles at an even temperature for several weeks. It is indeed quiet and performs with ideal consistency. I would recommend this company and product to anyone looking for a good product at a very reasonable price and a delightful customer experience.
March 29, 2017
1 year ago
Great so far - Have it for 30 Days so far!
Very quiet wine frig. Hope enough wine bottle to suit our needs. Looks good and keeps the set temperature. Very happy about this unit.
August 10, 2016
1 year ago
Good for Reds
Works as advertised but cannot get temperature lower than 55 degrees. Ok for storing wines but for whites, you may need to cool it a bit further before drinking.
December 2, 2016
over 2 years ago
I just purchased my wine refrigerator a month ago, and am completely satisfied with it. It's VERY quiet and keeps the wine at a nice temperature. I would highly recommend this.
December 21, 2015
over 2 years ago