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| 100% Satisfaction Guaranteed | We stand behind every item we sell, and we want everyone who receives a Wine Enthusiast product to be completely satisfied. If you or your gift recipient are not 100% happy with an item, call 800.648.6058 or email us. We'll make it right. Our Customer Care Team is available 24 hours a day, 7 days a week to assist you. For help on technical matters, such as specific questions related to wine storage units, call between the hours of 9 a.m. and 6 p.m., Monday through Friday (Eastern Time), and ask to speak to a product expert. | | Close Window | | Hassle-Free Returns | We want you to be completely satisfied with your purchase. If you are not satisfied with your order, simply return it within 30 days for a quick exchange, refund, or credit. Here's how. First, call Customer Service at 800.648.6058 for a return authorization number. Then, pack the item securely in the original box or shipping carton and send it to the address below.
Wine Enthusiast
333 North Bedford Road
Mount Kisco, NY 10549
Customer Service hours are 9 a.m.– 6 p.m., EST, Monday – Friday.
Standard Terms & Conditions
We ask only that you return the merchandise in new condition, in original boxes, with your receipt. Sorry, no returns on personalized items, custom wine cellars, custom wine racks, cooling units, audiovisual products (CDs, DVDs, etc.), computer software, books, food, or plants. Shipping is refunded only if items were personalized incorrectly in production, the wrong items were shipped, or merchandise was received damaged. For all free-standing wine cellars, wine racks, large furniture pieces, and cooling units, pre-payment will be required, and a 20% restocking charge will be imposed for any cancellations or returns. | | Close Window |
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Wine protection meets countertop convenience
Enhances counter areas with designer styling,
including a reflective smoked-glass door
Increases the convenience of temperature control
with an exterior digital touchscreen
Protects the taste of reds and whites
with updated, virtually silent cooling technology
All for a price that makes enjoying wine affordable!
A thermoelectric, energy-efficient, CFC-free wine cooler. ETL approved.
- 12-bottle capacity*
- Adjustable temperature range: 50-66°F
- Exterior digital touchscreen with temperature display
- Reflective smoked-glass Thermopane door with recessed handle
- 3 pull-out chrome shelves
- Interior LED lighting
- Freestanding only**
Size: 15-1/2"H x 15-3/4"W x 20-1/4"D
*Note: Door is not reversible.
**Note: Shelving is meant to hold standard Bordeaux size bottles, using larger size bottles may limit the capacity. If you would like to store larger bottles you can easily remove any of the shelves. This will also prevent scraping the labels on the larger bottles.
***Applications: This model is not meant to be built-in to cabinetry, recessed or put underneath a counter. Additionally this model is not meant to be used in an enclosed area. While the back of the unit does produce a minimal amount of heat, it still needs to vent to an open area.
- Capacity: Up to 12 bottles*
- Size: 15-1/2"H x 15-3/4"W x 20-1/4"D
- Weight: 37 lbs.
- Temperature Range: 50-66°F
- Maximum Ambient Temperature: 77°F
- Applications: Free Standing Only**
- Warranty: 1 Year Limited Warranty
*Note: Door is not reversible.
**Note: Shelving is meant to hold standard Bordeaux size bottles, using larger size bottles may limit the capacity. If you would like to store larger bottles you can easily remove any of the shelves. This will also prevent scraping the labels on the larger bottles.
***Applications: This model is not meant to be built-in to cabinetry, recessed or put underneath a counter. Additionally this model is not meant to be used in an enclosed area. While the back of the unit does produce a minimal amount of heat, it still needs to vent to an open area.
(7 of 7 customers found this review helpful) 4.0Very good refridgerator on a budget By Aspiring Enthusiast (husband) from Denver, Colorado About Me Aspiring Enthusiast (6 of 6 customers found this review helpful) 4.0Fits champagne and riesling bottles fine By Magichanzz from Chicago About Me Aspiring Enthusiast - Attractive Design
- Precise Temperature
- Quiet
(5 of 5 customers found this review helpful) By Dawn from Denver, CO About Me Aspiring Enthusiast (4 of 4 customers found this review helpful) (4 of 4 customers found this review helpful) - Attractive Design
- Precise Temperature
- Quiet
(3 of 3 customers found this review helpful) 4.0Just what I was looking for. - Attractive Design
- Precise Temperature
- Quiet
(2 of 2 customers found this review helpful) 3.0silent bottle not so good By rob the drinker from orange county, CA - Attractive Design
- Precise Temperature
- Quiet
- Can Not Adjust Shelving
- Not enough room on shelve
- The bottles do not stack
- The shelves are cheap
- Too Small
(2 of 2 customers found this review helpful) (2 of 2 customers found this review helpful) By stuck in the desert so i guess i'll drin from phoenix, AZ About Me Aspiring Enthusiast - Adjustable Shelving
- Attractive Design
- Quiet
(1 of 1 customers found this review helpful) 1.0Many bottles get stuck! By D. Marie from Seattle, WA - Attractive Design
- Precise Temperature
- Quiet
- Can't get the bottles out
- Can Not Adjust Shelving
- Shelves too narrow
Wine Enthusiast Silent 12 Bottle Touchscreen Wine Refrigerator Q: Is there enough room for bottles with vacu vin bottle stoppers? Asked on 2/26/2013 by Tony from PA Know the answer? Answer this question 2 answers A: Most likely yes. Answered on 3/8/2013 by Lou from wine enthusiast A: Yes but it may limit the storage capability if larger bottles are used. Shelves can be removed to store larger bottles. Answered on 2/27/2013 by Community Answer from None
Wine Enthusiast Silent 12 Bottle Touchscreen Wine Refrigerator Q: IS there a recommended room temperature in which the wine fridge should be placed. We don't have counter space in kitchen but do have space in our basement which of course is cooler to begin with. Of course basements can also be a little more damp, althougth ours is pretty dry. We are getting the Wine Enthusiast Silent 12 bottle with touchscreen model Asked on 11/28/2012 by Willie the wino from New Jersey Know the answer? Answer this question 1 answer A: Between 55-77 degrees Answered on 12/4/2012 by Adam from Wine Enthusiast
Wine Enthusiast Silent 12 Bottle Touchscreen Wine Refrigerator Q: I noticed a fair amount of water settling inside the bottom of the refrigerator - is my unit defective? Asked on 10/20/2012 by m from Miramar, FL Know the answer? Answer this question 1 answer A: Thank you for your inquiry. As long as your unit is keeping temperature, I would wipe the bottom with paper towel and call our customer service department at 800 648 6058. If you have any further questions, feel free to reach us directly at that same number of 800 648 6058. Answered on 10/22/2012 by David Moseler from Wine Enthusiast
Wine Enthusiast Silent 12 Bottle Touchscreen Wine Refrigerator Q: Can we expect to have to empty the drip pan? We would like to place the unit on our dining room floor but not if it leaks. Asked on 1/20/2012 by Anonymous from Pompano Beach, Florida Know the answer? Answer this question 1 answer A: No you will not have to empty a drip pan. Answered on 1/23/2012 by Adam from Wine Enthusiast
Wine Enthusiast Silent 12 Bottle Touchscreen Wine Refrigerator Q: We received the wine refrigerator as a wedding present. We just plugged it in today, and the screen says "lo" and the fan does not appear to be running or cooling the refrigerator. Is there something we need to do to get it running, and what does the "lo" mean? Asked on 7/17/2011 by Anonymous from Washington, D.C. Know the answer? Answer this question 1 answer A: Sorry for the issue you are having with the unit. Sounds like a technical error. The best solution is to call our Technical Support Department at 800-648-6058 Ext 2 as they can troubleshoot this issue with you. Answered on 7/19/2011 by Marshall from Wine Enthusiast
Free standard shipping for this item.
For expedited shipping rates click here.
NOTE: This item ships via UPS only. White Glove Delivery not available for this item.
Standard shipping rates apply for orders shipped to the contiguous 48 US states. For orders to Alaska or Hawaii, Puerto Rico, APO/FPO addresses please call 914.345.9463 for current rates. Sorry, we cannot ship items to a P.O. box.
International Orders
For orders shipped outside the United States, please call 914.345.9463 or fax us at 914.345.3129. Payment must be made by credit card or postal money order (in U.S. dollars) for international and mail orders. International orders require higher shipping charges than shown. In-stock items will be shipped within 48 hours. Shipping and applicable duty charges are paid by the recipient.
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