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| 100% Satisfaction Guaranteed | We stand behind every item we sell, and we want everyone who receives a Wine Enthusiast product to be completely satisfied. If you or your gift recipient are not 100% happy with an item, call 800.648.6058 or email us. We'll make it right. Our Customer Care Team is available 24 hours a day, 7 days a week to assist you. For help on technical matters, such as specific questions related to wine storage units, call between the hours of 9 a.m. and 6 p.m., Monday through Friday (Eastern Time), and ask to speak to a product expert. | | Close Window | | Hassle-Free Returns | We want you to be completely satisfied with your purchase. If you are not satisfied with your order, simply return it within 30 days for a quick exchange, refund, or credit. Here's how. First, call Customer Service at 800.648.6058 for a return authorization number. Then, pack the item securely in the original box or shipping carton and send it to the address below.
Wine Enthusiast
333 North Bedford Road
Mount Kisco, NY 10549
Customer Service hours are 9 a.m.– 6 p.m., EST, Monday – Friday.
Standard Terms & Conditions
We ask only that you return the merchandise in new condition, in original boxes, with your receipt. Sorry, no returns on personalized items, custom wine cellars, custom wine racks, cooling units, audiovisual products (CDs, DVDs, etc.), computer software, books, food, or plants. Shipping is refunded only if items were personalized incorrectly in production, the wrong items were shipped, or merchandise was received damaged. For all free-standing wine cellars, wine racks, large furniture pieces, and cooling units, pre-payment will be required, and a 20% restocking charge will be imposed for any cancellations or returns. | | Close Window |
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One cellar cools everything from Bordeaux to beer! At last—flexible storage for diverse and discerning tastes. Now you can cool just your wine (reds and whites) at precise storing and serving temperatures, or remove shelves to consolidate and cool all your favorite drinkables such as beer, soda, and water.
- 2 separate drawer-style zones, each with a smoked-glass door with aluminum handle
- Silver-colored trim on front
- Exterior touchscreen temperature control: Top zone adjustable temperature: 40-50°F, Bottom zone adjustable temperature: 50-66°F
- 6 rolling hardwood shelves (3 removable) spaced to fit standard and larger-size wine bottles such as Pinot Noir and Champagne
- Front-vented for built-in or freestanding application
- Interior LED dome light panel
- Capacity:
- Wine-Only Configuration: 45* Wine Bottles
- Wine & Beverage Configuration: 29* Wine Bottles & 20 Beer/Soda Cans or Bottles
Note: Not recommended for perishables stored below 40°F, such as milk, juice, and most foods.
Size: 33"H x 23½"W x 23¼"D with handles
*Approximate number. Total capacity varies depending on shelf configuration and size of contents.
- Capacity:
- Wine-Only Configuration: 45* wine bottles
- Wine & Beverage Configuration: 29* Wine Bottles & 20 Beer/Soda Cans or Bottles
- Size: 33"H x 23-1/2"W x 23-1/4"D with handles
- Weight: 150 lbs.
- Temperature Ranges: Upper Zone - 40-50°F; Lower Zone - 50-66°F
- Maximum Ambient Temperature: 77°F
- Applications: Free Standing, Recessed, Built-In, or Under the Counter
- Warranty: 1 Year Limited Warranty
*Note: Shelving is meant to hold standard 750 mL size bottles, using larger Pinot Noir/Rhone size bottles may limit the capacity. If you would like to store larger bottles you can easily remove any of the shelves. This will also prevent scraping the labels on the larger bottles.
(2 of 2 customers found this review helpful) 3.0Doesn't hold 45 bottles By Heops from New York, NY About Me Aspiring Enthusiast - Attractive Design
- Two Zone
(1 of 1 customers found this review helpful) 4.0Matrix Wine & Bev Fridge - Good purchase By VMD from Western North Carolina About Me Aspiring Enthusiast - Adjustable Shelving
- Attractive Design
- Energy Efficient
- Great size
- Holds Wine Beer Cans
- Lots of bottle storage
- Precise Temperature
- Quiet
(1 of 1 customers found this review helpful) 4.0Would buy another if needed! By Nick from North Wales, PA - Attractive Design
- Energy Efficient
- Precise Temperature
- Quiet
- Can Not Adjust Shelving
- Middle shelf doesn't stay
By Geohaz14 from Gainesville, FL - Attractive Design
- Precise Temperature
- Quiet
View Matrix Wine & Beverage Cellar 2-Drawer (Dual Zone) reviews on our reviews site
Wine Enthusiast Matrix Wine & Beverage Cellar 2-Drawer (Dual Zone) Q: who would be able to service if it were to have a problem? Asked on 3/2/2012 by Anonymous Know the answer? Answer this question 2 answers A: You can call our technical services dept and they will assist! Answered on 3/6/2012 by Anonymous A: You can always contact out Technical Support Department at 800-648-6058 for service on any of your units. Thanks! Answered on 3/6/2012 by Marshall from Wine Enthusiast
Wine Enthusiast Matrix Wine & Beverage Cellar 2-Drawer (Dual Zone) Q: Is this controlled by microprcessor control and what is the tolerance on the settings, esp at 40ºF? I require a dual zone unit that is capable of maintaining 40ºF(+/- 1ºF) in one zone and the other zone needs to maintain ambient (77ºF). Thanks for any info you may have. Asked on 11/8/2011 by Wayne from Pasadena, Texas Know the answer? Answer this question 1 answer A: Exterior touchscreen temperature control: Top zone adjustable temperature: 40-50°F, Bottom zone adjustable temperature: 50-66°F Answered on 11/9/2011 by lou from Wine Enthusiast
Wine Enthusiast Matrix Wine & Beverage Cellar 2-Drawer (Dual Zone) Q: Do the drawers lock on this unit? Asked on 9/9/2011 by Anonymous Know the answer? Answer this question 1 answer A: Thank you for your question. The drawers do not lock on this unit however it is on a bearing system so when you pull out the draw it is not going to roll right back in. If you have any other questions please call us at 800-377-3330. Thanks Answered on 9/9/2011 by Darren from Wine Enthusiast
There is an additional shipping & handling charge of $150.00 for this item.
Call 800.377.3330 for expedited shipping rates.
Standard shipping rates apply for orders shipped to the contiguous 48 US states. For orders to Alaska or Hawaii, Puerto Rico, APO/FPO addresses please call 914.345.9463 for current rates. Sorry, we cannot ship items to a P.O. box.
International Orders
For orders shipped outside the United States, please call 914.345.9463 or fax us at 914.345.3129. Payment must be made by credit card or postal money order (in U.S. dollars) for international and mail orders. International orders require higher shipping charges than shown. In-stock items will be shipped within 48 hours. Shipping and applicable duty charges are paid by the recipient.
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