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This was purchased as a gift and is the second purchase with WE in the past month. In both cases the packaging was wrecked. WineEnthusiast needs to care more about the condition with which they are sending their customer's orders!
We owned an Estate opener for almost 10 years with frequent use as we entertain often. As it was looking old, we replaced with the Legacy. After 10 months, the handle broke off. Wine Enthusiast was good enough to replace, but after less than 9 months, it has frozen and totally useless.
I have owned a few of these over the years. However, this is the first one I bought that works poorly. After removing the cork from the bottle, the lever hangs up putting it back into the original position, which also removes the cork from the corkscrew. It is even easy to bust your knuckles with this one if not careful. Not sure what happened, but the quality of this one is much lower than the others I have owned.
The cork never comes completely out on the first pull. It is always necessary to re-grip the bottle two or even three times for the cork to be removed. This means lowering the bottle in the gripping mechanism, which causes great concern that the bottle may not be gripped enough and could fall. I've tried lowering the bottle in the grip for the first try, but the cork does not come completely out then either.
Bought this because it looked pretty cool and seemed functional.
Use this maybe 2-3 times a week. Loved it for the first few months, then the cork worm bent and it was not functional. Bought a replacement worm, worked for a few more months, then the worm bent again - once agin, not functional.
I ordered this opener on line as a gift for Christmas. Within a day I began receiving marketing e-mails from Wine Enthusiast. I wouldn't complain about one or even two marketing e-mails, but I received several a day for several days until I finally found the hidden 'unsubscribe' button. These marketing stooges are so aggressive and careless of your privacy. This will be my last stop on this site.
Unfortunately as good as this unit looks, it did not work properly in that it would not fully remove the cork from the wine bottle. This was a gift and was surprised when I got a call from my son stating that it did not work. Tried it myself and had the same results. I contacted WE Customer Service and Cynthia could not have been more helpful and/or responsive. Since they do not have a service center, WE did not want the unit returned & issued full credit.
This was the perfect gift for my sister and brother in law. They frequently entertain large groups, as well as enjoy quiet time together after hectic days at work. This pretty, but practical wine opener is a great conversation piece. It gets those bottles opened fast so wine can be enjoyed sooner!
This is a beautiful piece! My guests enjoy using it as well!
I only have two minor complaints...it did not come with instructions on how to remove the cork from the screw at the end...I eventually figured it out but not until after my party! Also, the rubber protective "feet" are too thin and flimsy, I replaced them with better ones.
Instantly gets noticed when guests see my bar. The smooth action of the lever coupled with the fact that the bottle is held in place by the lever clamps, make this very easy for my "old hands" to open wine bottles totally effortlessly. A pleasure to use as well as asthetically pleasing to look at. A great conversation piece as well!
I have had mine for 20 years with no issues! The one I bought recently was a Christmas gift for a friend. They work great on all kinds of bottles, the design gives me leverage to pull out tough corks. (If the cork is too dry, it does tend to push it down into yhe bottle - I just watch to see if that is starting to happen and stop the process to use one of the two-prong openers)
This is a nice addition to our bar and has already been put to much use, although it is a good thing I am handy with wood refinishing so I could restain and refinish the birch stand. Our stand was not as advertised, lighter stain than pictures.
I purchased this as a gift for my wife. Since she's received it her girls night parties are that much better as all the other ladies insist on bringing a corked bottle of wine just so they can have the experience of using the opener.
THIS THING IS DIFFICULT TO WORK, ENGAGES TO THE SIDE OF THE CORK DAMAGING IT THEN UNCORKS ONLY 1/3 OF THE WAY LEAVING ME TO GET THE BOTTLE OFF OF IT AND TRY TO REMOVE THE DAMAGED CORK. I HAVE QUIT USING IT.
The base is too light weight. Takes two people to keep it down and uncork the bottle. The uncorker part is also not strong enough or something. Ordered another brand and it works beautifully. This particular one is disappointing.
i have had several openers of this type and until this one they have performed well, but this one is very hard to use, my wife cannot open a wine bottle with it, and now I just use my waiters corkscrew
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Orders for this item are filled on a first come, first serve basis
It's easy to cancel your order if it hasn't shipped
You can call us for more info at 800.356.8466, 7 days a week
Currently, the estimated time of arrival is unknown. We are waiting for our supplier to provide us with an expected ship date. We will update our ship date with an actual date as soon as we have accurate information from our supplier.
You may cancel an order at any time prior to shipment, at no additional cost, by calling 800.648.6058, or by sending an email to custserv@WineEnthusiast.net.
*Although we do authorize your credit card for available funds upon purchase, the authorization falls off within a matter of days. Rest assured your credit card is not actually charged until your order is shipped.
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