Standard shipping rates apply for orders shipped to the 48 contiguous US states (Additional charges apply for orders shipped to Hawaii and Alaska). For expedited orders to Alaska or Hawaii and all orders shipped to Puerto Rico or islands off the US (i.e. Martha's Vineyard, Kiawah Island, etc.), APO/FPO addresses and international locations, please call 914.345.9463 for current rates. Sorry, we cannot ship items to a P.O. box.
For UPS 2-Day Air or Next Day Air orders greater than $250, you can also call us at 800.356.8466 for alternative rates.
Saturday delivery not valid on UPS 2-Day Air Delivery.
Please select Next Day for Saturday delivery.
Your manual shows how to change the corkscrew and the guide slug but cannot find the place to order the guide slug which can be damaged by a bent corkscrew. Is it available and if so how do I order it. DL
on Jul 7, 2014
BEST ANSWER:Yes we can help you place the order for the guide slug by calling 1-800-356-8466 and a representative will be happy to assist you.
Is it possible to order replacement rubber? One of the rubber pieces keeps falling out of the part that grabs the bottle neck. Now it has gone missing. I need to get another rubber piece. I have only owned this item for 2 months, so the current part should still fit, I hope. Thank you.
We have owned the Legacy Corkscrew for a few months now and have already had to replace the worm twice. The corkscrew is not a good quality corkscrew and the worm keeps bending after only opening a few bottles of wine. I would not recommend purchasing the Legacy Corkscrew. We have had better luck with a standard handheld corkscrew.
Iv'e had my legacy corkscrew mounted on my bar for 18 years or so. Always worked fine. A few weeks ago the guide and worm malfunctioned. Wine enthusiast staff helped me order the right parts. It took a couple tries reading the instructions correctly but all in all replacement was easy. Saved on the cost of purchasing a whole new corkscrew. It is a quality company these days that will sell parts and help you fix their product!
I received the Legacy as a gift from my wife 5 years ago. Today I am buying worms # 4, 5 & 6. So some quick math would indicate that with regular use, the worms are lasting almost two years for us. As one reviewer noted, a gentle hand may prolong worm life expectancy. If you have removed the bottle retaining clamp and the three screws to reveal the guts of the cork screw, you know that this is a great piece of engineering. Gone are the days of clamping the bottle between your knees and pulling your guts out to uncork your favorite wine. That ease that the Legacy offers, does create wear and tear on the parts and the worm is the weak link here. Replacement gets easier with practice!! Keep in mind that if you have messed with the internal parts and have come away with dirty fingers, you are removing needed lubricant from the vital moving parts of your cork screw. Just like an oil change on your vehicle, you need to refresh the lubricant to keep things running smoothly. I use a white lithium grease available at your local bike shop and a tooth-pick applicator. A light coat on all moving parts will provide smooth operation. On reassembly, before closing up the case and tightening the screws, make sure that all parts are moving freely and correctly. Keep in mind that the Legacy is doing a difficult task with relative ease for the user. Maintain your equipment, and enjoy your wine!
I like the looks of this Legacy cork screw with the wooden stand. I'm taller so east for me to use. My wife has a little problem getting enough leverage sometimes. We use this corkscrew often, but it does have difficulty with some of the synthetic corks and some of the more dense natural corks. Need to go slow or there is a chance of bending the worm. I've had to replace mine twice within about a year and a half. Wish the worm and guide mechanism were a bit more robust. I give it a "recommend" with the above caveats.
My wine opener was a gift and came from Frontgate. They will not supply replacement worms but will sell you the whole head...$$. The legacy unit is the same and its worm replacement fits perfectly. I recommend not taking the unit apart until the new worm arrives so the install is done precisely. Pete, Alva, Fl.
Exactly what I needed to replace a broken one. Works great!
I called Wine Enthusiast since the cost of shipping this very small and light item was crazy and the nicely reduced it to a reasonable fee so I ordered it. Fast shipping, easy replacement and I'm all set! All good.
Hard to tell yet how it is since it came with NO instructions on how to replace it. Saw in FAQ someone asked and was told to call customer service. Wouldn't it be easier to provide written instructions? I haven't had the time to attempt it yet.
Also, first shipment package was found empty by UPS and returned. Three weeks after I didn't receive it, I contacted customer service and provided them the UPS comments and another was shipped. I really enjoy Wine Enthusiast but they should have been proactive.
We never charge your credit card until your product ships*
Orders for this item are filled on a first come, first serve basis
It's easy to cancel your order if it hasn't shipped
You can call us for more info at 800.356.8466, 7 days a week
Currently, the estimated time of arrival is unknown. We are waiting for our supplier to provide us with an expected ship date. We will update our ship date with an actual date as soon as we have accurate information from our supplier.
You may cancel an order at any time prior to shipment, at no additional cost, by calling 800.648.6058, or by sending an email to custserv@WineEnthusiast.net.
*Although we do authorize your credit card for available funds upon purchase, the authorization falls off within a matter of days. Rest assured your credit card is not actually charged until your order is shipped.
Product Shipping Information
PERSONALIZE YOUR ITEM
Wine Enthusiast Offers
Free Shipping on $99 or More:
Free Standard Shipping on single merchandise orders of $99 or more excluding taxes. Excludes select large and/or heavy items to which additional shipping charges apply. Excludes select personalized items, custom racking, cooling units and select items shipped directly from the manufacturer. Charges may apply for special shipping circumstances. Check the product's detail page or call 800.356.8466 for specific information. Offer not valid on 1-day or 2-day delivery. Applies only to single-address shipments to the contiguous 48 United States. Not combinable with other offers and cannot be applied to previous purchases. Promotion does not apply to WineExpress.com.