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| 100% Satisfaction Guaranteed | We stand behind every item we sell, and we want everyone who receives a Wine Enthusiast product to be completely satisfied. If you or your gift recipient are not 100% happy with an item, call 800.648.6058 or email us. We'll make it right. Our Customer Care Team is available 24 hours a day, 7 days a week to assist you. For help on technical matters, such as specific questions related to wine storage units, call between the hours of 9 a.m. and 6 p.m., Monday through Friday (Eastern Time), and ask to speak to a product expert. | | Close Window | | Hassle-Free Returns | We want you to be completely satisfied with your purchase. If you are not satisfied with your order, simply return it within 30 days for a quick exchange, refund, or credit. Here's how. First, call Customer Service at 800.648.6058 for a return authorization number. Then, pack the item securely in the original box or shipping carton and send it to the address below.
Wine Enthusiast
333 North Bedford Road
Mount Kisco, NY 10549
Customer Service hours are 9 a.m.– 6 p.m., EST, Monday – Friday.
Standard Terms & Conditions
We ask only that you return the merchandise in new condition, in original boxes, with your receipt. Sorry, no returns on personalized items, custom wine cellars, custom wine racks, cooling units, audiovisual products (CDs, DVDs, etc.), computer software, books, food, or plants. Shipping is refunded only if items were personalized incorrectly in production, the wrong items were shipped, or merchandise was received damaged. For all free-standing wine cellars, wine racks, large furniture pieces, and cooling units, pre-payment will be required, and a 20% restocking charge will be imposed for any cancellations or returns. | | Close Window |
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Fast and fashionable wine chilling! It's a cold fact: this neoprene jacket not only chills wine in 5 minutes and keeps it cool for 3 hours, it does it in style with line art reminiscent of a city skyline! Place in freezer till non-toxic gel inside becomes icy cold, then wrap snugly around bottle with Velcro closure. Fits bottles up to Champagne size.
(1 of 1 customers found this review helpful) - Attractive Design
- Easy to use
- Works well
By NZL from PHILADELPHIA, PA By Vino Buono from Scottsdale, AZ - Attractive Design
- Works very efficiently
By DBB Moscow from Moscow, ID - Not as effective as claim
By manyasha from SLO, CA About Me Frequent Entertainer, Practical, Stylish By Tara from Chicago, IL About Me Bargain Hunter, Frequent Entertainer, Practical 3.0not good to conform to bottle shape By volgirl from Knoxville, TN 5.0Great for Summer on the Patio By Big Flo from Fort Mill, SC About Me Bargain Hunter, Frequent Entertainer, Practical, Stylish 2.0Doesn't chill as well as described By Rich Rock from North Jersey By Mary Rose from Yakima, WA
View Ice Jacket Instant Wine Chiller reviews on our reviews site
View our shipping rates.
Standard shipping rates apply for orders shipped to the contiguous 48 US states. For orders to Alaska or Hawaii, Puerto Rico, APO/FPO addresses please call 914.345.9463 for current rates. Sorry, we cannot ship items to a P.O. box.
International Orders
For orders shipped outside the United States, please call 914.345.9463 or fax us at 914.345.3129. Payment must be made by credit card or postal money order (in U.S. dollars) for international and mail orders. International orders require higher shipping charges than shown. In-stock items will be shipped within 48 hours. Shipping and applicable duty charges are paid by the recipient.
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