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| 100% Satisfaction Guaranteed | We stand behind every item we sell, and we want everyone who receives a Wine Enthusiast product to be completely satisfied. If you or your gift recipient are not 100% happy with an item, call 800.648.6058 or email us. We'll make it right. Our Customer Care Team is available 24 hours a day, 7 days a week to assist you. For help on technical matters, such as specific questions related to wine storage units, call between the hours of 9 a.m. and 6 p.m., Monday through Friday (Eastern Time), and ask to speak to a product expert. | | Close Window | | Hassle-Free Returns | We want you to be completely satisfied with your purchase. If you are not satisfied with your order, simply return it within 30 days for a quick exchange, refund, or credit. Here's how. First, call Customer Service at 800.648.6058 for a return authorization number. Then, pack the item securely in the original box or shipping carton and send it to the address below.
Wine Enthusiast
333 North Bedford Road
Mount Kisco, NY 10549
Customer Service hours are 9 a.m.– 6 p.m., EST, Monday – Friday.
Standard Terms & Conditions
We ask only that you return the merchandise in new condition, in original boxes, with your receipt. Sorry, no returns on personalized items, custom wine cellars, custom wine racks, cooling units, audiovisual products (CDs, DVDs, etc.), computer software, books, food, or plants. Shipping is refunded only if items were personalized incorrectly in production, the wrong items were shipped, or merchandise was received damaged. For all free-standing wine cellars, wine racks, large furniture pieces, and cooling units, pre-payment will be required, and a 20% restocking charge will be imposed for any cancellations or returns. | | Close Window |
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Universal Replacement Charcoal filters for any EuroCave wine cellar. Charcoal air filters ensure the natural ventilation and humidity control that encourages wine to mature properly free from damaging odors. EuroCave recommends that you replace your filter every year. Pack of 4.
(10 of 10 customers found this review helpful) 3.0Its a charcoal filter, duh By Wino Jon from Gresham Oregon (8 of 8 customers found this review helpful) 1.0Grossly excessive price but it works By Zona Sul from Rio de Janeiro, Brazil (3 of 3 customers found this review helpful) By Keep Austin Wined from Austin, Tx About Me Aspiring Enthusiast (1 of 1 customers found this review helpful) 5.0The most ridiculously priced item ever! By PhilattheBeach from Isle of Palms, SC About Me Aspiring Enthusiast (1 of 1 customers found this review helpful) By Ping from Bloomington, Illinois (1 of 1 customers found this review helpful) 3.0these filters are good but very costly. By ruby65 from Costa Mesa, Ca About Me Aspiring Enthusiast (1 of 1 customers found this review helpful) 3.0Mandatory product for Euro Cave 3.0High Quality Option Available Elsewhere By Cliff from Rochester Hills, MI About Me Aspiring Enthusiast 3.0Works okay. WAY TOO EXPENSIVE! By Guzzler from Los Angeles, CA
EuroCave Charcoal Filters (Pack of 4) Q: in the pack of 4, what is the shelf life of each filter? Asked on 12/1/2012 by new wino Know the answer? Answer this question 2 answers A: These essentially have an unlimited shelf life if unopened. Answered on 12/1/2012 by Community Answer from None A: There is no expiration on the filters. Answered on 12/3/2012 by Lou from wine enthusiast
EuroCave Charcoal Filters (Pack of 4) Q: How long do the extra filters last if stored? Asked on 11/23/2012 by Mike from Cedar Park, TX Know the answer? Answer this question 2 answers A: There will be a use by date clearly marked on the package. Answered on 11/23/2012 by Community Answer from None A: Thank you for your question. As long as you do not open the sealed packaging the filters will last for 20 yrs plus. If you have any other questions please call us at 800-377-3330. Answered on 12/3/2012 by Darren from Wine Enthusiast
EuroCave Universal Charcoal Filter Q: Hi, Can you please provide the dimensions of this filter. Thanks Asked on 9/2/2011 by Anonymous Know the answer? Answer this question 1 answer A: Thank you for your question. These filters are specific to the Eurocave brand. They are universal, fitting in every Eurocave that utilizes a filter. If you have further questions, please call 1-800-377-3330. Thanks! Answered on 9/6/2011 by Darren from Wine Enthusiast
EuroCave Charcoal Filters (Pack of 4) Q: Do you need to shake them up or anything? Or just insert into the wine unit? Asked on 7/10/2011 by Anonymous Know the answer? Answer this question 1 answer A: You can just pull the old one out and out the new right in and it will start working immediately. Answered on 7/11/2011 by Marshall
View our shipping rates.
Standard shipping rates apply for orders shipped to the contiguous 48 US states. For orders to Alaska or Hawaii, Puerto Rico, APO/FPO addresses please call 914.345.9463 for current rates. Sorry, we cannot ship items to a P.O. box.
International Orders
For orders shipped outside the United States, please call 914.345.9463 or fax us at 914.345.3129. Payment must be made by credit card or postal money order (in U.S. dollars) for international and mail orders. International orders require higher shipping charges than shown. In-stock items will be shipped within 48 hours. Shipping and applicable duty charges are paid by the recipient.
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Email Us or Call 800.377.3330
Merchant response: We use specific charcoal = extruded coal based activated carbon. It is suitable for absorption in air as well as for the purification of air.
The product key features are:
- high density
- optimized pore structure
- minimal product degradation
- high natural air purification