Standard shipping rates apply for orders shipped to the 48 contiguous US states (Additional charges apply for orders shipped to Hawaii and Alaska). For expedited orders to Alaska or Hawaii and all orders shipped to Puerto Rico or islands off the US (i.e. Martha's Vineyard, Kiawah Island, etc.), APO/FPO addresses and international locations, please call 914.345.9463 for current rates. Sorry, we cannot ship items to a P.O. box.
For UPS 2-Day Air or Next Day Air orders greater than $250, you can also call us at 800.356.8466 for alternative rates.
Saturday delivery not valid on UPS 2-Day Air Delivery.
Please select Next Day for Saturday delivery.
Bought this as a gift now I want one. Others I found looked and felt too foo foo, this thing is supposed to hold whiskey! I liked the look and when I unpacked it, it felt like it was made out of good solid glass. This will be used to hold whiskey that has been aged longer in a small oak barrel. Rather than pour it back in the original bottle, I thought it would be cool to pour it into one of these.
My delivery was adequate. The packaging was loose and inadequate for shipping glassware. The contents were not what I ordered. I would appreciate at refund on the difference of price on the decanters since I received a different one from what I ordered. I like it so I kept it as it was a pre Christmas gift.
I bought this decantor along with 2 others as a gift for my husband. All of them exceeded my expectations, especially since the price was so reasonable, you would think to pay 3 times more. The quality and design were top notch, beautiful, sturdy and no flaws whatsoever. The packaging, delivery and customer service was perfect. I will definitely buy more!!!
When I received this it was broken....very poor packaging for shipment....a few pieces of brown paper in the box.... No bubble wrap or any cushioning at all....I did not take item out of box because of broken glass.... However.... When I called customer service....your rep was very courteous ...immediately offered a replacement.... I have not received it yet but I am impressed with customer service.... And from what I can see of the decanter it looks to be very nice...I am excited to receive the replacement...I will order from you in the future... I would suggest better packaging for shipment though... This was not secure in the box at all... I do a lot of online ordering and have never seen anything packed like this...especially a glass item..... Thank you for standing behind your product and replacing it.
I ordered this product and it was backordered several weeks. When it arrived it was shattered into shards. Kudos to WineEnthusiast.com for offering a sight-unseen replacement. However, the replacement is also backordered. Must be a popular product!
We never charge your credit card until your product ships*
Orders for this item are filled on a first come, first serve basis
It's easy to cancel your order if it hasn't shipped
You can call us for more info at 800.356.8466, 7 days a week
Currently, the estimated time of arrival is unknown. We are waiting for our supplier to provide us with an expected ship date. We will update our ship date with an actual date as soon as we have accurate information from our supplier.
You may cancel an order at any time prior to shipment, at no additional cost, by calling 800.648.6058, or by sending an email to custserv@WineEnthusiast.net.
*Although we do authorize your credit card for available funds upon purchase, the authorization falls off within a matter of days. Rest assured your credit card is not actually charged until your order is shipped.
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