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Career Opportunities
Come Grow with Us!
Catch the Enthusiasm! Wine Enthusiast - Direct marketing leader for the past 25 years, providing wine cellars, storage solutions, wine accessories and publisher of the Wine Enthusiast Magazine is enjoying unprecedented growth.

We offer a team-oriented, customer driven environment with competitive starting salaries, company incentives and comprehensive benefits packages.

If you are interested in joining our team, please send a letter of intent and or your résumé to our Human Resources Department via fax (914.218.9187) or email (hr@wineenthusiast.net).

Available Positions:
Customer Service Representative
Inventory Planner
Integrated Sales Manager
Wine Storage Sales Specialist
Customer Service Representative
The Wine Enthusiast catalog division is seeking professional, articulate and dependable people who know how to put the customer first. Our Customer Service Representatives work at our headquarters in Mount Kisco, NY.

The primary job of the Customer Service Representative is to ensure customers receive timely, accurate and knowledgeable information about our products as well as processing their orders.

Other responsibilities include:
  • Answer in-bound customer calls
  • Communicate with customers via email & Live Chat
  • Command thorough product knowledge of our merchandise
  • Process customer orders accurately and quickly via our computer system
  • Assist customers with product selection and questions
  • Process and resolve customer inquires promptly
  • Assist customers in our retail showroom

Successful candidates will:
  • have 1-2 years of Customer Service experience
  • maintain fast and accurate data entry skills (Excel is a plus)
  • be detail oriented
  • possess excellent interpersonal and communication skills
  • have strong multi-tasking skills and outstanding organizational skills
  • be able to work in high demand environment with minimal supervision
  • have a clear, calm and pleasant speaking voice
  • have prior call center experience
  • have prior receptionist and or retail experience

Positions available are full & part time beginning in October and continuing to February 2014. There is a possibility the position(s) may become permanent.

If this position interests you and your skills meet the requirements please forward a cover letter and resume to HR@wineenthusiast.net and place "Customer Service" in the subject box. Please no phone calls or third parties. EOE
Inventory Planner
We are seeking an Inventory Planner who is focused on driving sales and profit for the company by optimizing inventory levels by SKU at our warehouse. Developing, monitoring and adjusting minimum inventory levels as well as purchases are the primary responsibility of this role. The inventory planner will work closely with the Merchandise managers to develop a product/sales point of view which will inform inventory direction. Additionally, this person would be accountable for ensuring that life cycle analysis of inventory is managed and recommendations made for liquidations either through reduced price sale or write-off.

Responsibilities:

Inventory Management
  • Forecast SKU level demand for stocked products
  • Set, monitor and adjust minimum inventory levels by SKU for inventory based vendors to achieve sales, inventory turn and fill rate objectives.
  • Identify potential shortages and overages and take appropriate actions to bring quantity to a desired level.
  • Collaborate cross functionally with merchandise and sourcing partners to develop SKU plans, review currents trends and meet seasonal calendar due dates.
  • Initiate replenishment and initial stocking purchase orders.
  • Insure accuracy of inventory and forecasting data
  • Monitor and take action on (stocking) backorders, late orders, and other inventory issues
  • Analyze historical data and current trends to identify sales and inventory opportunities and risks for assigned categories and SKUs.
  • Recommend actions to optimize inventory turn and margin based on current trends, and report open to buy status to B2B partners each month.
  • Help propose inventory investments in key brands in order to improve customer experience, drive sales & profit.
  • Identify underperforming inventory and partner with merchandisers to drive liquidation strategies.
  • Communicate with vendors as necessary
Operations & Warehouse communications
  • Collaborate across the organization to ensure inventoried products are prepared & available for sale
  • Communicate large inbound purchase orders with receiving team at warehouse.
Desired Skills & Experience
  • 4+ years' experience in retail inventory management.
  • Advanced Microsoft Excel skills and experience with planning systems.
  • Bachelor's degree or equivalent experience.
  • Strong organizational and time management skills.
  • Strong quantitative analytical skills with a technical understanding of retail math and inventory management concepts.
  • The ability to summarize data logically and communicate information and recommendations clearly to all appropriate contacts.
  • Team player, comfortable in building effective cross functional relationships with business partners.
  • Problem solving and critical thinking skills to strategically manage and drive positive financial results for assigned categories.
  • Flexibility to work in a fast paced, changing environment with multiple priorities.
  • Ability to provide data for our buyers for more favorable MOQs and PO ship dates.
  • Passionate and accountable for delivering a high standard of results, competitive.
  • The perspective to think globally and strategically and make objective decisions in the best interests of the business and customer.
  • Proactive and persistent in addressing challenges and in developing innovative processes and solutions.
  • Comfortable presenting to executive management.
  • A working knowledge of world class supply chain practices, strong analytical capabilities and business savvy.
If this position interests you and your skills meet the requirements please forward a cover letter and resume to hr@wineenthusiast.net and place "Inventory" in the subject box. Please no phone calls or third parties. EOE
Integrated Sales Manager
Wine Enthusiast Magazine, a leading voice in wine and the culinary lifestyle worldwide, seeks an outside sales & advertising professional to join their publishing group working at the Wine Enthusiast headquarters in Mt. Kisco, NY.

We are seeking someone in a business development role as an Integrated Sales Manager within the Advertising department. This role will be responsible for selling a combination of digital, print, custom content and sponsorships.

The successful candidate's responsibilities include but are not limited to the following:
  • Develop advertising business by selling a combination of digital, print, custom content and sponsorships.
  • Perform a variety of internet research functions and report findings utilizing word processing, spreadsheet and presentation software.
  • Generate reports and present an analysis of the data; Competitive Research / Reports
  • Create & edit documents; sale presentations, event wrap-ups, internal communications, etc
Qualifications required:
  • Minimum 3 years of experience selling a combination of digital, print, custom content and sponsorships.
  • Have active relationships at the client and agency level in the Spirits, Financial, Auto and Technology categories.
  • Candidate must possess a track record of breaking new business and be able to act with autonomy at all levels of the sale. Special consideration will be given to candidates who have a strong background in either the wine or spirits industry. The ability to understand the trade and consumer worlds in the beverage industry is an additional consideration.
  • Minimum BA/BS degree, a Business and or Marketing concentration would be a plus
  • Extensive computer skills, especially Microsoft Office programs; Sales Force, InDesign and Adobe Photoshop desirable, internet research
Skills required:
  • Keen ability to listen to clients and develop a campaign which exceeds their expectations
  • Proven ability to work in a fast paced environment
  • Positive and consistent work ethic
  • Ability to smoothly adapt to situations & re-prioritize appropriately while maintaining multiple tasks
  • Communicate clearly and effectively both verbally and in writing
  • Meticulous with details
  • Must be perceptive and thorough with an exceptional ability to anticipate the "what ifs"
  • Keen ability to prioritize and organize workflow to ensure effectiveness, efficiency and reach target dates
  • Understands own skills and is proactive requesting assistance and or training
Competitive compensation to include: medical, dental, vision, life insurance, paid time off.

The successful candidate will be working at our headquarters in Westchester County, Mount Kisco, NY.

If this position interests you and your skills, with experience meet our requirements, please forward a cover letter and resume to HR@wineenthusiast.net and place "Sales" in the subject box. You may also fax your materials to 914-218-9187. EOE Please no Third Parties or phone calls
Wine Storage Sales Specialist
We are seeking candidates with a competitive spirit and positive attitude to join our energetic group of professionals in our Sales department. Our Sales Specialists are motivated team players working in an exciting wine culture environment. They have high earning potential without the need of cold calling.

At Wine Enthusiast our impeccable reputation, catalog circulation and innovative online marketing keep the customers calling us.

Responsibilities:
  1. Handle over 50-100 in bound sales calls per day in a call center environment.
  2. Become an expert on Wine Enthusiast products and use that expertise to close sales.
  3. Provide accurate pricing and delivery information to potential customers.
  4. Gather market and customer information via incoming sales calls.
  5. Represent the organization at trade exhibitions, events and demonstrations.
  6. Help our customers select the wine storage solution, or accessory, that is best for them.
  7. Ensure customers receive high quality customer and technical service.
  8. Perform wine cellar consultations and design wine cellars utilizing CAD Software programs from the information provided.
  9. Be able to upsell and cross-sell among all of the Wine Enthusiast product lines.
  10. Assist with showroom customers and navigate customers through our website.
  11. Attend team sales meetings and contribute pertinent information with colleagues.
  12. Review your own sales performance, aiming to meet or exceed targets.
Requirements:
  1. Exceptional verbal and written communication skills and ability to relate to all kinds of people.
  2. High personal standards and performance expectations - must have a passion to be the best.
  3. Intent on achieving goals and executing a consultative sales model.
  4. Proficient Computer Skills including Microsoft Office Suite, Outlook, Internet and Social Media platforms.
  5. Intense desire to help customers achieve their personal objectives.
  6. Minimum of two years sales experience in professional selling and customer service environments.
  7. Four year Bachelor's Degree required.
Wine Enthusiast offers a competitive salary with commission opportunities and a benefits package including, health insurance, dental and vision coverage, life and disability insurance, 401(k) retirement plan, paid time off, etc. Please forward resume via email to HR@WineEnthusiast.net

Please no phone calls or third parties EOE