Standard shipping rates apply for orders shipped to the 48 contiguous US states (Additional charges apply for orders shipped to Hawaii and Alaska). For expedited orders to Alaska or Hawaii and all orders shipped to Puerto Rico or islands off the US (i.e. Martha's Vineyard, Kiawah Island, etc.), APO/FPO addresses and international locations, please call 914.345.9463 for current rates. Sorry, we cannot ship items to a P.O. box.
For UPS 2-Day Air or Next Day Air orders greater than $250, you can also call us at 800.356.8466 for alternative rates.
Saturday delivery not valid on UPS 2-Day Air Delivery.
Please select Next Day for Saturday delivery.
How is this product packaged/shipped? Is it all in one nice box or are there 2 separate boxes - one for the carafe and one for the glasses? I need size of the box or boxes so I can do my own gift wrapping.
on Dec 10, 2013
BEST ANSWER:There are 3 separate boxes that ship in 1 box The chiller is in a 9" x 5"x14" and each set of galss is in a box that is 6 1/4" x 3 1/2" x 4.5"
The carafe works well to keep wine cold, but people always want to take the stopper out (which houses the ice)to pour the wine. Each time I have used it, a guest either pours wine all over the place or has spilled the ice. In order to pour the wine, you have to manipulate the ice holder.
I really loved the look of the product, BUT.... to fill the inner chamber with ice you have to slide in the cubes (the tube is glass). About the 10th time I used it the ice cube broke the thru the bottom and the chilling tube is now useless. [...] Very disappointed with the durability of the product [...].
I really like the idea for this carafe -- sadly, the execution is sorely lacking. With the insert in the carafe, pouring is difficult at best. The wine tends to dribble down the neck of the carafe onto the counter, table, etc. Also, it would be much better if the stopper screwed in instead of just being a too-tight fit; it doesn't even close completely.
We never charge your credit card until your product ships*
Orders for this item are filled on a first come, first serve basis
It's easy to cancel your order if it hasn't shipped
You can call us for more info at 800.356.8466, 7 days a week
Currently, the estimated time of arrival is unknown. We are waiting for our supplier to provide us with an expected ship date. We will update our ship date with an actual date as soon as we have accurate information from our supplier.
You may cancel an order at any time prior to shipment, at no additional cost, by calling 800.648.6058, or by sending an email to custserv@WineEnthusiast.net.
*Although we do authorize your credit card for available funds upon purchase, the authorization falls off within a matter of days. Rest assured your credit card is not actually charged until your order is shipped.
Product Shipping Information
PERSONALIZE YOUR ITEM
Wine Enthusiast Offers
Wine Cellars Ship Free
Excludes furniture-style wine cabinets. Additional exclusions and restrictions apply. Shipping method varies depending on unit. Stair charges may apply. Check your unit's detail page or call 800.356.8466 for specific information. Offer not valid on 1-Day or 2-Day delivery. Standard shipping rates will apply to all other products in your order. Applies only to single-address shipments in the contiguous 48 United States. Not combinable with other offers and cannot be applied to previous purchases. Offer expires on 11/4/16.